-Support global commercial initiatives with data driven insights-Build pricing and GTM strategy for Amazon Marketplace launch-Manage B2C sales channel-Support trade team with sales analysis, forecasting and promotion strategy

-Project management for key strategic initiatives-Provide analysis and actionable insights to support technology innovation in the publishing space-Create and publish tools to support data-driven decision-making-Collaborate with cross-functional teams to deliver customer-centric experience, from product ideation to customer success.

- Collaborate with pricing and merchandising leadership to conceptualize business issues, develop data and translate into appropriate lifecycle pricing strategies- Manage, analyze, and recommend price changes for merchandising team- Research and communicate pricing trends and provide supporting analytics to pricing, merchandising, planning, and marketing- Apply fact based analytics and reporting that are necessary to strengthen lifecycle pricing recommendations that drive bottom line results

-Manage Insight Community - Includes writing, fielding, and analyzing surveys-Manage customer satisfaction program including analyzing customer satisfaction ratings and providing insights-Present holistic sales, market, and customer data to provide insights to merchandising team

-Create and present sound, supportable analysis of business issues-Analyze merchandising program results to determine success and recommend continuation of or modification to program on the basis of historical results and competitive trends-Utilize data query tools including but not limited to Nielsen LMP, Studio/BRIO query, EIS, and COGNOS

-Oversee the timeliness of payables and receivables and maintain accurate system information for category items-Act as liaison between category manager and stores, customers, vendors, and distribution centers-Facilitate resolution of product supply concerns with vendor partners, distribution centers, and stores.

-Curriculum development for Algebra 1, Foundations for Algebra, and Pre-Algebra courses.-Work collaboratively with the math department to ensure seamless transitions from 6th to 8th grade-Team approach with grade-level academic teachers to create effective learning environment specific to each student-Correspond regularly with parents and guardians via email and phone-Writing detailed grade reports for 75 students that include a recap of the course curriculum, assessment of skill sets, and suggestions for improvement.-Integrate a variety of teaching methods and instructional strategies to engage students -Implementing current technology to maximize hands-on and blended learning.-Introduce computer programming into the middle school curriculum by hosting optional lunch events, creating computer programming projects, and working with students individually and in groups-Pioneering girls and boys 5th grade basketball programs

-Interpreted transcripts for incoming first years and transfers to create a two or four year academic plan -Public speaking for groups of 450+-Responsible for facilitating a smooth transition from high school to college through one-on-one conversations and group discussions, leading tours of campus, and answering questions to quell the fears of new students.-Enrolling students in courses and adjusting based on course availability.-Specialized in advising international students.

-Conduct customer service, concierge assistance, and room service orders over multiple phone lines -Worked morning, evening, and overnight shifts.

March 2007 – hired as a student assistant to return books to the shelves and straightenJune 2007 – promoted to interlibrary loans -Answer patron questions via phone, email, and in-person.-Receive and process incoming filled book requestsMarch 2009 – promoted to interlibrary loans supervisor -Process new patron requests and conduct online research for requested materials. -Follow-up on unfulfilled requests by contacting additional institutions via phone and email communication-Assist full time staff to revise and rewrite office manual to incorporate new procedures-Manage office schedule for student employees and prioritize responsibilities for daily and weekly tasks.