Brittany Wiggins Email & Phone Number

Portland, Me, Us

Portland, Me, Us

Portland, Maine Metropolitan Area

• Consult with company owner to troubleshoot business development efforts, including expansion ofwholesale and retail business, automation processes, hiring, management, financials, and company culture•Customer facing in handling of strategic accounts (wholesale)• Develop Shopify specialty dessert retail website averaging 20% YoY growth last 3 years• Manage social media channels, local & on-page SEO efforts, run Google and Facebook ads

• Scaled remote digital marketing agency and SaaS provider 4x in annual revenue growth via generalmanagement of nearly 100 employees + contractors, client onboarding, employee relations, HR communications, analysis of labor costs, compensation planning, cross-departmental collaboration, leadership consulting, performance management, and in the oversight and strategy development across many departments, from sales and web development to marketing and R&D• Oversaw web development department for custom website sales, creating scope doc & discovery call process, owning P&L• Personally produced $100k in annual revenue from custom website builds and development project sales• Analyzed online traffic data from various sources including Google Analytics, Search Console, SEMRush, Ahrefs, and various ad platforms to prioritize budget and deliver largest funnel of leads; $10,000+/month ads• Provide customer service-focused insight as part of R&D team to develop new products & improve existing• As a member of the leadership team, drove organizational development and executed year-long strategic planning for performance improvement gathered from employee surveys and cross-functional collaboration• Created never before offered health insurance & 401k benefit program from the ground up through research, implementation, & administration, delivering 3 insurance plan options for nationwide employee group• Consulted with C level & departmental leaders on labor costs, employee training and development, employee relations, job descriptions, and to identify talent acquisition needs• Coached mid-level managers to address key workforce challenges and customer service oriented concerns• Produced key documentation for employee development, including product specs and training guides, sales strategy, employee handbook, employee surveys, exit interview, employment letters, etc.• Created Salesforce reports and dashboards to track sales & product performance

Miami, Fl

Miami-Fort Lauderdale Area

• Drove business expansion in a brand new territory for physician line of nutraceuticals by creating dispensing relationships with healthcare providers• 115% of 2013 goal, 140% of 2014 goal, 135% of 2015 goal• Conducted in-service trainings uniquely tailored to each practice and acted as an educational resource• Presented research to support the use of products in treatment of various clinical applications• Consulted with dispensing clinicians on individualized strategies to encourage patient compliance• Positioned the physician partnerships for maximum exposure within the community

Miami/Fort Lauderdale Area

• Ranked #2 in companywide sales of pharmaceutical wholesaler specializing in drug shortages, generating over $2 million per year in revenue• Excelled in consultative sales approach, consulting with in-patient pharmacy buyers of hospitals on a daily/weekly basis to determine needs, discuss industry trends, and provide solutions for supply chain issues; hospital visits• Managed small group of reps, offering guidance in sales technique and opening new accounts• Created and implemented training programs and testing for new sales reps• Assisted with talent acquisition of new reps