Britta Rysiewicz Email & Phone Number

Naperville, Il, Us

Westmont, Illinois, United States

As Patient Services Coordinator at Illinois Bone and Joint Institute, I support the management and staff at a busy rehabilitation center location. Daily responsibilities include patient registration and scheduling, phone reception, insurance verification, and referral management. Additional duties include patient chart management, reviewing important documentation and advising patients of insurance copays, as well as posting and collecting patient payments. My primary role is to provide every patient with the highest level of customer service by helping to create a positive experience while supporting the staff and team at our IBJI office.

Naperville, Illinois, United States

My role at Children's Health Partners as a front desk medical receptionist consisted a wide range of office administrative responsibilities. As a member of the front office staff of a busy Pediatrics practice, my duties included answering incoming calls, triaging and recording messages for nurses and doctors, communicating patient concerns, and scheduling appointments. Additional administrative duties included organizing daily charts, updating records, scanning critical forms for patient charts, updating patient insurance coverage, posting and billing patient visits to appropriate insurance, and collecting copays and balances. As an initial point of contact, I was responsible for greeting and checking-in patients, preparing and stocking exam rooms and scheduling follow up appointments.

As an Administrative Specialist at Weaver Consulting, I supported the Environmental Practice Group and Industrial Hygiene Group on all billing functions including client invoicing and accounts payable, implementing Deltek Vision ERP system. Additional responsibilities included providing support to project managers with proposal and bid generation, project registration, obtaining proper certification, and report preparation.

Worked directly with Epic system to manage patients charts, schedule office visits and procedures, and update patient medical history. Assisted front office staff in scheduling appointments, verifying insurance information and checking in/out 40+ patients daily. Obtained and recorded patient vital signs and communicated patient concerns to physicians. Performed Special Projects assigned by Practice Manager and Medical Assistants.

Naperville, Illinois

Worked directly with Salesforce System to manage students, create class schedules, request transcripts, and register new students into the University. Actively called 100+ potential enrollees daily, and successfully recruited new students as well as determined specific programs of interest. Maintained ongoing relationships with enrollees to ensure continued student success and encourage active participation in university programs.

Woodridge, Illinois

Worked directly with Sales Team utilizing CRM (Customer Relations Management) system to process client custom orders with a high degree of accuracy. Updated order information with Sales Team and warehouse staff. Worked with Customer Service and Returns Team to effectively handle order issues and address customer concerns.

Fox Valley Center, Aurora Il

Developed strong customer relationships to ensure brand loyalty and increase daily sales quota. Created a positive customer experience by providing excellent customer service and sharing the latest trends and promotions. Assisted store management in completing floor sets, markdowns and inventory with great attention to detail. Successfully managed multiple tasks such as executing marketing, promotional and visual best practices. Consistently recognized by managers and peers for outstanding attitude and teamwork. Proficiently executed POS system and followed all policies and loss prevention procedures with a high degree of accuracy and in a professional, timely manner.

Naperville, Illinois

Worked directly with the Special Events Coordinator on researching, planning, finance, budget, marketing and implementing event strategies. Interacted with the public at concerts and special events. Coordinated efforts with Public Relations, Marketing and Social Media teams to promote programs and events for this large outdoor venue and interactive history museum in downtown Naperville, Illinois. Naper Settlement is an award winning facility that welcomes over 140,400 visitors annually and features many live events and community programs.

Downers Grove At The Esplande

Supervised group of 15 students while managing daily schedules and creative learning activities. Recorded and reported critical observations and concerns to administrative staff. Communicated effectively with parents and staff regarding student progress, behavior and safety. Organized and maintained a safe, creative learning environment.

Bachelor Of Arts - Ba, Organizational And Corporate Communications Major, Sociology Minor, Bachelor Of Arts Degree May 2019

Activities and Societies: Public Relations Student Society of America (PRSSA) NIU Chapter Executive Board Member. Special Events.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Academic Honors Award for Academic Achievement (May 2017)

Certification In Data Entry And Office Systems Technology (May 2014)

Activities and Societies: 2013 and 2014 A-Team Award for 4.0 GPA Technology Center of DuPageAcquired Skills include: Data Entry, MS Word.