Brittany Nelson

Brittany Nelson Email and Phone Number

People & Culture Manager @FORTH Hotel | HR Management @ FORTH
Brittany Nelson's Location
Atlanta, Georgia, United States, United States
Brittany Nelson's Contact Details

Brittany Nelson personal email

n/a
About Brittany Nelson

As a Human Resource Manager at The Whitley Hotel, a luxury collection hotel, I oversee all aspects of human resources, including recruitment, training, performance management, and employee relations. I collaborate with the hotel management team to ensure a positive work environment and high-quality guest service.I have a strong background in hospitality, customer service, and sales, with over six years of experience I have a BS in Public Relations from Middle Tennessee State University, where I developed my communication, analytical, and organizational skills. I am passionate about creating memorable experiences for customers and employees, and I am always eager to learn and grow professionally.

Brittany Nelson's Current Company Details
FORTH

Forth

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People & Culture Manager @FORTH Hotel | HR Management
Brittany Nelson Work Experience Details
  • Forth
    People And Culture Manager
    Forth Dec 2024 - Present
    Atlanta, Georgia, United States
  • The Whitley Hotel
    Human Resource Manager
    The Whitley Hotel Oct 2023 - Present
    Atlanta, Georgia, United States
    • Assist in the development, implementation and administration of all Human Resource functions, including recruitment, training, payroll responsibilities and associate relations activities, relating to all hotel personnel. • Has experience working with recruiting and payroll systems such as ICIMS, Kronos, and ADP and Workday• Conduct interviews for all hourly and management positions and make hiring decisions and recommendations. • Ensure that associates are developed and utilized to their maximum potential by controlling the implementation and monitoring of all training programs. • Assist in developing programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. • Oversee pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all company policies and procedures. Ensure all new hires and existing associates possess proper employment eligibility verifications. • Spearhead all community partnerships to include attending and hosting career fairs to ensure we are seeking top talent
  • The Whitley Hotel
    Sales Administrative Assistant
    The Whitley Hotel Feb 2023 - Oct 2023
    Buckhead, Georgia, United States
    • Act as a liaison between Sales Managers and clients• Take booking inquiry information via phone/email and prepare proper paperwork• Assist in booking both social and corporate events• Use various computer word processing and other software packages to enter data, correspondence, forms, memorandum and other documents• Produce contracts and process event orders• Perform site visits of meeting space and guests rooms with potential clients• Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
  • Hopper
    Financial Tech- Airline Specialist
    Hopper Dec 2021 - May 2022
    Atlanta, Georgia, United States
    • Promoted and sold app products and services, increasing customer engagement and sales by 20%• Identified and analyzed pre/post-booking technical errors • Assisted users with booking inquiries
  • Hopper
    Specialist- Hotels
    Hopper Jul 2021 - Dec 2021
    Atlanta, Georgia, United States
    • Assisted app users with post-booking details• Identified and analyzed pre/post-booking technical errors • Communicated with hotel and resort partners for cancelation and booking modification requests
  • Fedex Office
    Store Consultant
    Fedex Office Nov 2020 - Jun 2021
    Sandy Springs, Georgia, United States
    • Knowledgeable in all areas of the store’s business, including print & production, signs & graphics, and packing & shipping• Provided customer service on the retail floor and work station areas
  • Marriott Hotels
    Event Coordinator
    Marriott Hotels Feb 2020 - Jan 2021
    Greater Atlanta Area
    • Sold and serviced hotel, and staff of the Hotel in accordance with the hotel business/marketing plans in order to meet or exceed budgeted catering sales department revenue goals • Assisted and supported business strategies as directed by the Director of Sales
  • Marriott Hotels
    Property Administrator Specialist-Rooms Controller
    Marriott Hotels May 2019 - Feb 2020
    Atlanta, Georgia
    • Assisted in the management for a small group of 15 employees• Organized and coordinated check-in/pre-registration procedures for arriving groups• Managed 8+ airline contracts with a retention rate of 100% within a one year period • Verified rates and processed billing for guests and groups • Accommodated requests and guest preferences
  • Marriott Hotels
    Guest Experience Expert
    Marriott Hotels Aug 2017 - May 2019
    Greater Nashville Area, Tn
    • Point of contact for clients and guests during entirety of stay • Provided services; such as, checking in guests, processing operational needs, addressing requests, and completing reports
  • Bh Management Services, Llc
    Leasing Consultant
    Bh Management Services, Llc Jul 2018 - May 2019
    Greater Nashville Area, Tn
    • Sought out, obtained, and followed up with prospects• Professionally presented the features and benefits of the property• Secured lease agreements from qualified persons at rate of 70%• Assisted with file documentation and management of lease contracts• Helped to maintain property occupancy at 75% or higher throughout my tenure
  • Gap Inc./ Gap
    Sales Associate
    Gap Inc./ Gap May 2015 - Jul 2017
    • Stylist Consultant• Confidently and proactively assisted and resolved issues for customers
  • Sephora
    Product Consultant
    Sephora Sep 2016 - Jun 2017
    Franklin, Tennessee
    • Sought out and engaged with clients to ensure they had an exceptional experience through service, selling, and product application• Remained current with product knowledge by having weekly education
  • Pacific Sunwear
    Sales Associate
    Pacific Sunwear May 2015 - Sep 2016
    Murfreesboro, Tn

Brittany Nelson Skills

Customer Service Leadership Public Speaking Microsoft Word Powerpoint Indesign Adobe Photoshop Research Adobe Illustrator Microsoft Excel Social Media Marketing Social Media Marketing Teamwork Team Leadership Retail Hospitality Industry

Brittany Nelson Education Details

Frequently Asked Questions about Brittany Nelson

What company does Brittany Nelson work for?

Brittany Nelson works for Forth

What is Brittany Nelson's role at the current company?

Brittany Nelson's current role is People & Culture Manager @FORTH Hotel | HR Management.

What is Brittany Nelson's email address?

Brittany Nelson's email address is br****@****dex.com

What schools did Brittany Nelson attend?

Brittany Nelson attended Middle Tennessee State University.

What are some of Brittany Nelson's interests?

Brittany Nelson has interest in Chocolate Chip Cookies, Justin Bieber, Taylor Lautner, Javo Amir, I Love Being Black, 16 And Pregnant, Omarion, Baby Boy, Tasty, Community.

What skills is Brittany Nelson known for?

Brittany Nelson has skills like Customer Service, Leadership, Public Speaking, Microsoft Word, Powerpoint, Indesign, Adobe Photoshop, Research, Adobe Illustrator, Microsoft Excel, Social Media, Marketing.

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