Britteny Dillon Email & Phone Number

Thousand Oaks, California, United States

Thousand Oaks, California

Assists members in establishing memberships, share accounts and related products and services by conducting interviews, completing necessary documents and performing data entry of records in compliance with audit requirements in a full-service branch. Performs day to day transactions for members including, but not limited to deposits, withdrawals and transfers. Answers member inquiries and provides information in accordance with Credit Union policies and procedures for statement requests, stop payments, fraud claims, insurance of accounts, and other deposit account-related needs. Assists members with savings products, including checking, certificate and money market accounts. Frequently serves as the initial point of contact between the Credit Union and the members. Promotes optimal member engagement by providing specific, accurate and timely information to members regarding Credit Union products and services. Maintains knowledge of products and services and may assist with consumer loan applications. May participate in the servicing of ATM machines, coin machines and express deposit. Responsible for educating members regarding current marketing promotions, for engaging new members to become Signature Members within their first 120 days of joining the credit Union, and for engaging existing members to deepen their product and service usage with the Credit Union. Controlling and balancing assigned cash drawer, negotiable items received and disbursed during daily transactions, identifying payees, verifying signatures and endorsements, and maintaining Teller Balancing Standards. Makes referrals for insurance services, investment services and real estate services.

Oxnard, California

While working for Chili's Bar&Grill, I was tasked with greet customers and placing various togo orders from lunch, dinner to desserts. I prepared and bagged orders while operating registers and a multiline phone. Customer interaction and service was a major part of my job, making sure every individual left happy with their order fulfilled and satisfied. While doing so, I also had to maintain a clean workspace and perform daily duties including running dishes, food, assisting other servers and keeping a clean kitchen line. This job allowed me to provide top of the line customer service to each and every patron, and further developed my communication skills.

Alhambra, California

During my employment with the Los Angeles Department of Public Works, I would audit and process various vendor invoices for the Fleet Department. Invoices for fleet equipment and work done in our body shops, as well as, outside vendors. I processed petty cash check requests for license and registration renewals. During budget prep, I prepared encumbrances for new and reoccurring jobs. Encumbrances outlined the job, what needed to be done, a timeline and funds needed to complete each job. I also ran various reports for fleet equipment, expenditures, jobs and projects, while producing memos for ‘How am I Driving’ and online subscriptions and software. This position also required routine data entry, filing, scanning, copying and answer phones.

Bachelor Of Arts (Ba), Graphic Design/Visual Communication

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies

Track/Field