-Maintains and enhances the organizations human resources department by introducing, evaluating, and improving employee relations and human resources policies, programs, and practices.-Leads and participates in developing and achieving corporate and department goals and objectives. -Manages and tracks PTO policy for internal employees-Actively assists SVP with conducting thorough performance reviews-Participate in the hiring process by posting jobs, screening candidates, interviewing and hiring.-Responsible for reviewing and signing off on payroll-Oversee and manage a performance appraisal system that drives high performance- Maintain pay plan and benefits program-Assess training needs to apply and monitor training programs-Ensure legal compliance throughout human resource management-Assists with marketing decks, event coordination, and conferences as requested.

• Manages and oversees multiple organizations Human Resources department that are contracted with Preferred Legal Support• Cuts and mails checks to clients • Works with outside vendors to coordinate client company’s medical benefits in accordance with their company policy• Facilitates and oversees all types of LOA’s for clients’ employees.• Serves as the main contact on company-wide benefits policies, processes, and programs for multiple clients and their firms• Manage and oversee all benefits plan designs and related processes, including medical, dental, vision, STD, LTD, Life insurance, 401(k), etc.• Oversees all onboarding and offboarding of employees for all firms contracted with Preferred Legal Support through BambooHR• Processes client company’s monthly expense reports in accordance with their company reimbursement policy• Manage medical benefit costs for employees through payroll.

• Facilitates the accurate calculation of wages, tax withholdings, and company deductions for a 50-person law firm• Ensures payroll is processed and paid timely in accordance with all federal state, and local labor laws in multiple states• Partners with internal departments to review cross-departmental impacts and work with external vendors to ensure compliance, and audits• Strong knowledge of ADP Workforce Now and Paychex Flex payroll systems• Accurate and timely input of payments made via check, ACH or wire transfer into Accounting Software(Agiilink/Datafaction).• Completes daily check breakdowns for all trust checks received via online bank portal. (Processing $250K per day)• Research and verify payment application for payments sent with remittance information• Resolve short payment, skipped invoice, and duplicate payment issues• Research and provide special information as requested to meet client and attorney’s requests• Responsible for all US compliance filings and requirements• Facilitates and oversees all types of Employees LOA’s• Serves as the main contact on company-wide pay and benefits policies, processes, and programs• Manage and oversee all benefits plan designs and related processes, including medical, dental, vision, STD, LTD, Life insurance, 401(k), etc.

• Coordinated payments including Accounts Payable, Accounts Receivable, and Payroll for company• Main point of contact for all company benefits including healthcare, 401k, and corresponding vendors• Ensured all incoming payments were processed and applied to the corresponding transaction• Oversaw all commission breakdowns for the firm and accounted for all chargebacks to the company• Generated and confirmed all incoming and outgoing invoices for the company• Main point of contact for all external vendors• Managed Human Resources for the company, including on-boarding, training, interviewing, and ensuring documentation and paperwork was accurately filed and organized• Tracked all sales contracts and transactions in Salesforce with current information regarding accounts payable and pending items on deals outstanding• Organized and scheduled all client and visitor meetings and assisted in preparing team for meetings• Prepared marketing materials using Adobe Creative Cloud• Kept clients and team members up to date on status of deliverables, deadlines, and meetings• Coordinated company calendar with clients and project teams to take appropriate actions to keep projects on schedule• Worked with Public Relations vendor regarding press releases• Managed all office operational functions and provided dedicated support to the CEO• Utilized Adobe Creative Suite, Salesforce and Microsoft Office

Coordinated various Chapter events throughout the year, including Annual Golf Tournament, Holiday Party and SIOR NightSpearheaded design and production of the quarterly newsletter featuring a summary of recent events

- Dealt with high level external customers and provides high level of customer service- Created and develops visual presentations, charts, tables, graphs, and business plans, and proposals as needed- Used Microsoft/OSX programs on a daily basis- Created printed and digital marketing campaigns using Vuture, and Adobe Suite products including InDesign, Illustrator, Acrobat Pro and Photoshop- Prepared reports, emails, and other non-routine correspondence- Answered phones and responds to requests of information- Established and maintains information files- Acted as liaison with other departments, staff, and clients- Worked independently and within a team on special and ongoing projects- Handled confidential information- Handled invoice payment and processed expense reports- Scheduled and organized complex activities such as travel and meeting arrangements- Updated Salesforce and draft revenue documents for broker review- Organized/edited transaction documents, etc., to ensure all parties have copies of required documents

-Conducted property tours for potential tenants and buyers and answered any questions. -Counseled clients on current market status for residential and lease markets. -Generated lists of properties that were compatible with buyers needs and financial resources.-Collected and kept careful records of rental payments and deposits. -Maintained excellent customer relationships. -Monitored and documented all income, including delinquencies. -Handled customer complaints personally to verify they were properly and efficiently handled.-Managed accurate and updated websites, social media accounts and printed materials. -Managed overall tenant relations, including promoting tenant satisfaction. -Reviewed all leases to guarantee that tenants and landlords received the utmost level of service.-Monitored all building expenses and reviewed invoices. -Notified broker when change in existing tenants circumstances might affect the terms of the lease. -Handled all documentation of residential purchase agreements and residential lease agreements. -Wrote contract documents, purchase agreements and closing statements. -Verified that the legal formalities were completed prior to closing dates. -Assisted broker in handling the eviction process. -Organized charity and public events to bring awareness to the neighborhood, generating lead flow. -Gathered, distributed and maintained all the materials for marketing plans.

-Lead property tours for potential tenants in multiple Communities. -Answer any and all questions about multiple Communities. -Explain and guide prospective tenants and current residents on the terms of the lease and other legal documents regarding their residency. -Assist in ensuring the potential tenant meets all requirements in order to move into a Community. -Generates lists of all available homes in each Community in order to assist potential clients in finding a home. -Counsel clients on market status for multiple rental Communities within our portfolio. -Maintain excellent relationships with residents. -Handle resident complaints personally and ensure that the maintenance staff has properly and efficiently handles the issue. -Manage overall tenant relations, including promoting tenant satisfaction. -Review all leases to guarantee the tenants receive the utmost level of customer service.