Britt Kuo Email & Phone Number

El Segundo, Ca, Us

Torrance, California, United States

• Manage full scope brand development projects, creating and carrying out project work plans and directing cross-functional workflows. Projects include full brand creation with market research, strategy, print, and digital executions from product ideation and packaging to digital campaigns and ecommerce websites.• Successfully implemented new project management software cross-organization, trained team and clients leading to increased efficiency in project intake and routing. Introduced resource management tools to improve work allocation. • Manage daily content updates to client sites across several CMS platforms including WordPress, Shopify, and Squarespace.• Lead team progress meetings, enforce deadlines and hold team accountable while also problem solving in an efficient and professional manner. Ensure work is done to specifications and meets outlined objectives, conducting creative review prior to routing for approvals.• Liaise with clients to facilitate project completion, fostering effective communication between project partners on both the agency and client sides. Resolve and quickly escalate issues, risks, and dependencies.

• Oversaw 100+ packaging, digital, and print collateral projects simultaneously from conception to completion. Managed intake of projects, routing for approvals, and maintaining archive servers. • Developed and executed project work plans and revised as appropriate to meet changing needs and requirements. Created and managed production schedules for structural design and graphic design teams to ensure projects are on time. • Prepared project status reports on regular basis and lead weekly update meetings. Continuously assessed project risks and process opportunities and communicated results to leadership team and cross-functional partners.• Implemented new project brief templates to improve communication and increase efficiency in the briefing process. • Updated and managed project data in PLM and PPM systems. Worked with PMO to implement new software and trained team on use. • Served as key liaison between Brand Design and cross-functional teams including Product Design, Marketing, Operations, and Compliance.

• Managed portfolio of over 100 consumer packaged goods commercialization projects through all lifecycle stages, facilitating workflow for cross-functional teams ensuring consistent adherence to tight deadlines, and quickly adapting to shifting priorities in a fast paced environment.• Oversaw product R&D and market testing for multiple Fortune 100 brands simultaneously. Managed projects from ideation to launch, including coordinating packaging sourcing, supply chain development, branding and label design, marketing material creation, online advertising assets, product production, and inventory management.• Consulted clients through all innovation stages, providing guidance and insight based on market research and industry trends.• Coordinated and lead project onboarding meetings and create project plans detailing major milestones, task dependencies, and critical path to completion. • Effectively lead cross-functional team members through daily communication to coordinate deliverable completion. Developed and maintained strong relationships with internal team as well as external partners to execute projects successfully.• Prepared project status reports on regular basis and lead weekly update meetings. Continuously assessed project risks and process opportunities and communicate results to leadership team.• Liaised with clients via phone, email, and in-person meetings to facilitate project completion. Resolved and quickly escalated issues, risks, and dependencies, implementing and executing action plans as necessary.• Restructured project management strategy and implemented new system to bring older projects up to speed and ensure new projects remain on schedule.

• Lead development of client websites, social media platforms, and social media engagement plans. Managed creation of digital and content assets across projects.• Created and implemented online marketing and advertising strategies, including new social media campaigns, AdWords campaigns, email campaigns, and targeted blog content.• Coordinated and executed CMS updates for both internal company and external client projects.• Developed Quality Assurance process for online content and managed QA reporting across platforms.• Managed a team of four direct reports, which included onboarding and supervision of college interns.

Los Angeles, Ca

• Liaised with clients regarding schedule, policy, and venue set up to guarantee successful events and client satisfaction, as well as the maintenance of the venue before, during, and after events. • Created follow-up reports for Ground Zero and Performance Venues executives to explain event complications and successes so that production staff could charge for policy breaches and consider clients for future bookings.