Britt Leppik is a Operations Lead at fyrtel.market. They is proficient in German and English.
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Operations LeadFyrtel.Market Sep 2022 - PresentBerlin, GermanyServe as the primary point of contact for all operational inquiries, issues, and concerns.Oversee day-to-day operations and manage a team of operations staff.Develop and implement processes and procedures to streamline operations and improve efficiency.Monitor KPIs and performance metrics to identify areas of improvement.Collaborate with other departments to ensure smooth and efficient operations.Manage inventory levels and order supplies as needed.Handle customer… Show more Serve as the primary point of contact for all operational inquiries, issues, and concerns.Oversee day-to-day operations and manage a team of operations staff.Develop and implement processes and procedures to streamline operations and improve efficiency.Monitor KPIs and performance metrics to identify areas of improvement.Collaborate with other departments to ensure smooth and efficient operations.Manage inventory levels and order supplies as needed.Handle customer complaints and escalations in a professional and timely manner.Train and onboard new employees on company policies and procedures.Conduct regular performance reviews for operations staff.Identify and resolve any operational bottlenecks.Stay up-to-date on industry trends and best practices.Propose and implement process improvements. Show less -
Store Operations SupervisorGorillas Feb 2022 - Sep 2022Berlin, GermanyLeading and developing a team taking care of the warehouse operations while assisting with tasks as necessary.Assisting the warehouse manager and making sure that processes are implemented correctly.Being responsible for strategic demand planning & inventory accuracy of the warehouse.Being responsible for incoming shipments & communication within my team.Ensuring optimal product quality and high customer satisfaction.Working together with the procurement department and rider… Show more Leading and developing a team taking care of the warehouse operations while assisting with tasks as necessary.Assisting the warehouse manager and making sure that processes are implemented correctly.Being responsible for strategic demand planning & inventory accuracy of the warehouse.Being responsible for incoming shipments & communication within my team.Ensuring optimal product quality and high customer satisfaction.Working together with the procurement department and rider managers.Managing riders and pick & packers in the warehouse. Show less -
Operations Associate/Inventory AssociateGorillas May 2021 - Jan 2022Berlin, GermanyBeing in charge of picking and packing incoming orders.Ensuring the accuracy of the orders picked and sent to customers.Being in charge of replenishment of products to shelves.Receiving products from suppliers.Managing the back storage to ensure products are readily available to be picked.Being responsible for managing the waste in the warehouse and keeping it clean and tidy.Being responsible for managing the products in the store.Being in charge of inbound shipment… Show more Being in charge of picking and packing incoming orders.Ensuring the accuracy of the orders picked and sent to customers.Being in charge of replenishment of products to shelves.Receiving products from suppliers.Managing the back storage to ensure products are readily available to be picked.Being responsible for managing the waste in the warehouse and keeping it clean and tidy.Being responsible for managing the products in the store.Being in charge of inbound shipment processes from suppliers and ensuring the quality and physical count matches the purchase.Managing all inventory related topics - product availability, inventory accuracy etc.Ensuring ultimate freshness and best quality to customers by leading food quality and safety checks. Show less -
Production SpecialistPlusdental Oct 2020 - Apr 2021Berlin, GermanyCarrying responsibility for the production steps in the laboratory, operating small machines, devices and sensitive 3D printers. Grinding and smoothing the edges of the aligners to prepare them for the next steps.Contributing to the creation of the final product. -
General ManagerKeller Door Books Jul 2019 - Oct 2020Berlin, GermanyRunning a successful English second-hand bookstore by stocking, recommending and selling books.
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Customer Support Specialist And Cancellations SpecialistN26 Feb 2019 - Jul 2019Berlin Area, GermanyInternational English• Providing customers a best in class experience across multiple channels (live chat, email, phone).• Preventing fraud, protecting data and safeguarding the clients. -
Customer Service Guest SpecialistBooking.Com Mar 2018 - Jan 2019Berlin, GermanyEstonian/English• Providing excellent customer support over the phone and emails to guests and accommodation partners.• Solving complex situations involving accommodation, payments, fraud etc.• Protecting sensitive data and safeguarding the clients. -
WaitressNalu Diner Feb 2017 - Mar 2018Berlin Area, Germany• Providing the customers excellent service at a highly successful American restaurant.• Assisting the manager with various tasks. -
Hair Stylist/Receptionist/TranslatorBeauty Salon Verso Oct 2012 - Jan 2018Tallinn, Estonia• Providing consultation, hair related services and product sales.• Scheduling clients, ordering equipment, promoting product sales and overseeing social media content.• Translating between Estonian, English and Russian languages.
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HairdresserSalon+ Aug 2014 - Apr 2016Tallinn, Estonia• Providing consultation, hair-related services and product sales in one of the most successful salon chains in the Baltics.
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Editor In ChiefEstonian Rheumatism Association Jun 2012 - Aug 2014Tallinn, EstoniaPublishing the association's magazine focused on modern research in rheumatology in the medical field and applying it to everyday life.
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WaitressCafe Amore Jan 2012 - Aug 2012Tartu, Estonia• Winner of "Best employee" in an annual competition -
WaitressCafé 48 Mar 2008 - Sep 2008Tallinn, Estonia
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WaitressYour Waiter Catering Jun 2007 - Jan 2008Tallinn, Estonia
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HousekeeperThe Russian Tavern At The Port Royal Hotel Jun 2006 - Sep 2006Port Bannatyne, Scotland, United Kingdom
Britt Leppik Education Details
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German Language And Society -
Tallinn Industrial Education CentreHair Styling/Stylist And Hair Design -
Tallinn Mustamäe Secondary SchoolLanguage Immersion Class -
Tallinn English College -
Library And Information Science -
Psychology -
Semiotics And Culture Studies
Frequently Asked Questions about Britt Leppik
What company does Britt Leppik work for?
Britt Leppik works for Fyrtel.market
What is Britt Leppik's role at the current company?
Britt Leppik's current role is Operations Lead.
What schools did Britt Leppik attend?
Britt Leppik attended Volkshochschule Berlin, Tallinn Industrial Education Centre, Tallinn Mustamäe Secondary School, Tallinn English College, Tallinn University, University Of Tartu, University Of Tartu.
Not the Britt Leppik you were looking for?
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Karin Britt Keighley-Leppik
Ph.D. History (All But Dissertation), Ll.M. (Ipr) At University Of Western Ontario, University Of TorontoToronto, On
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