Brittany Mcleod, Ms Email & Phone Number

Hamilton, Ontario, Canada

St Catharines, Ontario, Canada

- Provided input and assistance in the creation of job descriptions for company wide positions- Utilized written communication and research skills to create and establish orientation packages for all employee position within the company, ensuring all legal items were included (both federal and provincial), as well as all company specific initiatives - Utilized strong attention to detail skills to create and deliver all new employee contracts- Utilized strong written communication skills by researching, writing, editing and publishing relevant and newsworthy blog posts to the company website- Demonstrated media literacy to provide website and social media content to generate new customers- Demonstrated leadership and supervision skills to supervise the work of the Waste Diversion and Customer Service Coordinator and group of drivers, to ensure company objectives were met or exceeded - Utilized strong interpersonal and communication skills to represent Davidson Environmental at all environmental conferences, online webcasts and meetings advocating for businesses to enhance sustainability initiatives through networking opportunities - Demonstrated creativity, oral communication skills and content creation to design and provide content for all davidsonenvironmental.ca pages based on qualitative and quantitative feedback from customers, clients and colleagues- Demonstrated graphic design and computer literacy, as well as marketing strategies, to design promotional material for customers

St Catharines, Ontario, Canada

- Demonstrated ability to learn quickly and under pressure, to undertake and memorize tasks, programs and procedures associated with this position within a small time frame- Utilized strong computer skills to operate Simply Accounting software to perform bookkeeping, accounts payable and receivable duties, including, creating and paying invoices, managing customer payment accounts and entering and cutting payroll for all employees, - Managed company financial planning and budgeting for growth in day to day operations - Utilized computer proficiency skills and technology integration to install a new timeclock (TimeTrax) program into the business to enhance and streamline employee time tracking- Provided input and assistance in the creation of job descriptions for company wide positions, overseeing all subsequent company hiring practices and processes- Demonstrated strong oral communication skills to conduct monthly training meetings on updated safety, training and policies, as well as, lead health and safety meetings with the joint health & safety committee - Utilized leadership skills to investigate all high level complaints, including those of sexual harassment and discrimination- Utilized written communication and research skills to create and establish orientation packages for all employee position within the company, ensuring all legal items were included (both federal and provincial), as well as all company specific initiatives - Demonstrated strong attention to detail skills to create and deliver all new employee contracts

St. Catharines, Ontario

- Demonstrated strong oral and written communication skills to respond to telephone and emailinquiries from customers regarding service and employees (drivers) regarding stops/routing- Utilized strong attention to detail to assess all returned routes from drivers completing customerstops, ensuring all proper paperwork is present and all instructions given were followed- Demonstrated strong computer skills to utilize GPS software (GeoTab) to direct and assistdrivers for optimal customer service and on-road decision making- Utilized strong decision making skills to make instantaneous decisions on behalf of the companyin regards to customer service, employee scheduling and flow of operations to ensure companiesbest interests were always adhered to- Ability to provide informative and meaningful input to the CEO & CFO to formulate strategicdirection for the company and envision future company objectives and waste diversion goals- Utilized strong computer skills to update and provide content to the Davidson Environmentalwebsite (Wordpress), including demonstrating innovative thinking by starting and maintaining ablog to attract new customers and clients- Demonstrated high level of analytical, organizational and attention to detail to completelyreorganize and streamline efficiency of routes, creating new routes and room for growth

Niagara Falls, Ontario

As a Waste Management Assistant for the Niagara Region, I assisted in the operation and execution of the Region's waste management program. I participated in the Region's outreach and education program for residents. This included preparing and presenting oral presentations to students, business owners and multi-residential (MR) mangers. Additionally, I assisted in the programming for MR buildings, industrial, commercial and institutional to ensure they had the proper tools to participate in the Region's recycling program. To achieve this, I communicated with MR building mangers/landlords to set them up with carts, tenant bags and resident presentations/open houses. Further, I:* Utilized leadership and organization skills to lead a team to conduct recycling audits weekly, overseeing the sorting, composition and data collection procedures * Demonstrated proficiency with Microsoft Office, particularly Excel, to record, organize and summarize waste audit data to streamline * Demonstrated analytical skills to analyze, interpret and provide recommendations to Niagara Recycling based on recycling audit results* Strong oral communication and presentation skills to provide waste management presentations to large audiences, providing outreach and promotion for Niagara Region waste management services at events, schools, and business associations* Utilized coordination, communication and interpersonal skills to organize recycling and organic cart deliveries for multi-residential and mixed-use buildings* Demonstrated strong research and analytical skills to implement new waste management programs that aim to engage a large volume of the Niagara community and contribute to regional waste diversion goals* Used communication, organization and coordination skills to launch an organization wide waste diversion program that provided each staff member with a personal recycling and composting to increase waste diversion within the Niagara Region

St. Catharines, Ontario

Within the Ministry of Transportation, I work within the Environmental Policy Office under the Policy and Planning Division, Transportation Planning Branch. The Environmental Policy Office is tasked with analyzing environmental policies from a federal, provincial and municipal level that are applicable to the construction and maintenance of Ontario's transportation system. I used various skills and completed various tasks in this position, including: * Used high level of communication and coordination skills to build professional relationships across MTO regional offices leads to acquire GPS coordinates for wildlife mitigation strategies across Ontario’s transportation system to ensure a complete dataset * Demonstrated ability to professionally learn new computer programs, including the use of ArcGIS to lead a team in developing an interactive wildlife mitigation mapping system* Experience writing official government memos and letters on behalf of the MTO’s EPO to delegate and inform area maintenance workers on modified legislation in a simplified manner, demonstrating strong written communication skills* Demonstrated problem-solving and communication skills by devising Best Management Practices to align with the Ministry of Natural Resources and Forestry’s O. Reg. 242- General, under the Endangered Species Act* Demonstrated high level of analytical, organizational and editorial skills, as demonstrated by looking over draft policies, best management practices and protocols

Niagara-On-The-Lake, Ontario

As the marketing assistant at Pillitteri Estates, I am responsible for a variety of tasks. From updating social media and websites to being the face of Pillitteri Estates at events, my job has many elements that make it interactive and engaging. My job is to present Pillitteri Estates Winery to the public as an established brand that encompasses quality products, and to create a relationship between Pillitteri and their customers to ultimately grow the customer base. As a part of the marketing team, I conduct extensive research on industry competitors to keep Pillitteri Estates relevant and competitive. The primary focus of my job is to assist all sales channels in selling wine by proactively developing marketing programs and tools as well as driving brand awareness and brand image.I also exemplified the following skills and duties while in this position: * Implemented web-related campaigns, including photo contests, to help drive online and in-store traffic to increase sales* Used oral and written communication skills to help to implement marketing initiatives, such as writing and designing marketing materials, which include but are not limited to, articles, presentations, brochures, press releases, and monthly newsletters* Used research and analytical skills to conduct market analysis of regional competitors to ensure Pillitteri Estates Winery was upholding its reputation as a premium wine producer, consulting the CEO, CFO and CMO with recommendations to increase sales and employee productivity

Niagara-On-The-Lake, Ontario

Being promoted within Pillitteri Estates Winery has allowed me to gain new and exciting knowledge of the wine industry. In this position, I have two defined roles. As one of the Retail Managers, I work day to day within the retail store managing staff to ensure daily activities run smoothly. Through this position, I am involved in the hiring & training processes of the retail staff. In addition to that as the Events Manager, the winery participates in many events throughout the year that require anything from food pairings to ice sculptures, all of which I am involved in. As the Retail & Events Manager, I am able to use my creativity and skills to help drive business to Pillitteri Estates Winery.I gained key management skills in this role, and also: *Represented Pillitteri Estates on the Board of Wineries of Niagara-on-the-Lake, utilizing my decision making skills on behalf of the winery and to ensure winery was represented professionally among other regional competitors * Ability to communicate and organize special promotions, displays and events, such as food and wine pairing occasions, in order to ensure employees are informed and engaged* Demonstrated strong management and responsibility skills by hiring and delegating appropriate tasks to employees* Used organization and management skills to develop weekly work schedule for retail employees* Proven ability to organize, prioritize and work under extreme pressure, heavy workloads and deadlines demonstrated by staff coordination and management during peak tourism periods* Demonstrated strong problem solving skills by handling complaints and concerns from customers and tour guides directly* Utilized communication skills by networking with multiple departments within the winery (marketing, exporting, logistics, production) to ensure all daily activities were completed with efficiency and productivity

Niagara-On-The-Lake, Ontario

At Pillitteri Estates Winery, I play a diverse and intricate role within their day to day business. I am able to provide high quality customer service through wine tastings and tours that I lead daily for both public and VIP customers. In addition to tours and wine tastings, I have also gained a large amount of knowledge about agriculture and the Niagara wine region.With the high volume of people that enter the winery daily, working at Pillitteri Estates can sometimes be stressful, which has helped me gain skills in working under pressure and operating within a timeline. This job also requires a high level of teamwork for various tasks, while also very reliant on individual performance, which has allowed me to gain a great balance for both work environments.In addition to the above qualifications, I: * Demonstrated oral communication skills by leading walking tours and tastings daily for both public and VIP groups, ensuring clients were engaged and informed* Ability to efficiently learn new materials as demonstrated by acquiring a vast amount of wine and agricultural knowledge within the Niagara Region as it related to the winery* Ensured the highest level of customer service in a fast paced environment which resulted in increased productivity and sales goal achievements

St. Catharines, Ontario

During my Master's program, I was a Teaching Assistant/Marker Grader for two different Geography courses at Brock University (Geography in Canada and Social Geography). In these roles, I assisted the lead Professor in preparing and communicating course material to undergraduate students. I also undertook marking and grading of students assignments and utilized online databases to enter grades. Further, I: * Prepared material weekly using Microsoft Power Point to foster student engagement and productivity to meet weekly learning objectives as outlined by the lead professor* Used judgment and analytical skills to critically mark and grade student reports, presentations and participation * Built professional relationships with students and professors, ensuring open communication was upheld throughout the duration of the course

Master'S Degree, Sustainability Studies

*Studied and researched innovative and transdiciplinary ways of thinking to reconcile the often competing imperatives of economic.

Post- Graduate Certificate, Sustainable Business Management (Green Management)

* Acquired project and change-management skills required to help an organization implement environmental sustainability into their.

Bachelor Of Arts (Ba) (Honours), Sociology With A Concentration In Critical Animal Studies

* Broad and varied learning topics, focusing on significant social issues such as critical political economy, capitalist relations.