• Spearhead HR operations within a dynamic, three-person department, ensuring efficient management of employee relations, assist Human Resources Director with recruitment, benefits administration, and compliance with labor laws.• Act as a liaison between management and employees, fostering a positive workplace culture through effective conflict resolution and employee engagement initiatives.• Manage safety programs, including OSHA compliance, safety training, and incident reporting, reducing workplace accidents and promoting a safe work environment.• Oversee fleet management, ensuring vehicle registration and insurance is current, efficient operation and maintenance of company vehicles, reducing costs, and optimizing logistical support.• Provide critical support to operations, streamlining processes, and contributing to overall business efficiency through cross-functional collaboration.• Play a key role in the development and implementation of HR policies and procedures, aligning HR strategies with business goals to support company growth and employee satisfaction.

-Collaborated with Director and Vice President of Operations to develop and implement new company policies and procedures on production, operations, and hiring.-Worked with 3 external vendors to track ACA (Affordable Care Act) enrollment and background check completion for 1.5K freelance employees, which garnered 95% compliance.-Planned and executed 10 company events each year for 150-200 employees utilizing annual budget of $25K to successfully boost morale.-Conducted training for 200 new hires on each project's cloud based(Box) file structure, policies and procedures and required paperwork for new hires.-Worked as a local Google Ambassador for companies’ transition from Box to Google Drive. Created internal training guides and conducted customized training for internal teams.-Collected show and project information from 5 departments for meetings held by Vice President of Operations and President of Discovery Studios.-Supported fellow Operations team, Office Assistants, and core Discovery Studios Staff on daily office tasks, onboarding, time management.-Collected and managed grids of data utilizing Excel for 5 VPs on budgetary and expense information from departments and shows to make projections.-Supported HR by managing new hire onboarding tasks, including enrollment and background checks.-Served as resource on close-knit team and worked cross-functionally to troubleshoot concerns and manage 2 production assistants.

-Built and maintained 50+ close business relationships and innumerable clients globally.-Researched, developed, and provided custom solutions regarding cloud systems, software, technology, etc. based on each client’s needs.-Mentored and inspired 4 internal teams to achieve and exceed individual and group store goals.-Organized and planned events for stores within Los Angeles market.-Conducted training on internal systems for new hires and team members.-Worked with Visuals Team to execute window display changes and maintain visual standards throughout the store.-Served as store-wide mentor by promoting engagement on rollout initiatives to garner employe buy-in, boost morale, and support with sales challenges, and train new hires.

-Identified and communicated with clients to meet needs for hair style and look.-Built and maintained client base by developing long-term relationships.-Expanded on learned techniques using creativity and knowledge of trends.-Increased revenue by 50% and managed expenses associated with booth rental.-Capitalized on continuing education opportunities with in-house classes for salon team.

I was a receptionist at Zino's for two years and continued to be an assistant and independent contractor/stylist for five years.