• Interviewed applicants for consumer loan requests and managed the loan process including: due diligence, underwriting, loan approval and loan closing. • Reviewed and evaluated loan applicant information and documentation. Calculated income and analyzed debt ratios and other relevant values. Reviewed credit reports in order to confirm credit worthiness and make the best decision possible when approving or denying a loan. • Rejected loans and explained deficiencies to applicants. Worked to come up with possible solutions for getting their future business while at the same time educating them. • Handled an average of 15 loans at a time from initial inquiries to funding. • Cross trained in various other positions (member service representative, collections, ATM and card services including fraud)• Completed University of Lending (Dec. 2013; Presented by Lending Solutions, Inc.)