Brittney Bone Email & Phone Number

Columbia, Missouri Area

 Work with minimal supervision to recognize, investigate, and resolve issues Handle claims involving first party and/or third part litigation, which can include complex/non-routine lawsuits and alternative dispute resolutions Work with attorneys in the defense of first and/or third party lawsuits with requireed management involvement in attending tirlas, arbitrations, mediations, and/or depostions Learn and apply knowledge of state and federal laws, statutes and insurance regulations Understand and analyze mechanism/causation of injuries Handle multiple exposures, which may create a potential for insufficient funds Serve as a resource for standard claim processes Coordinate and lead special projects assigned

Bloomington/Normal, Illinois Area

• Communicate with customers, businesses, and other associates by phone and other channels• Review medical documents, to ensure they have appropriate ICD codes• Gather and document information• Handle a large volume of calls in a collaborative team setting• Use State Farm systems and technology

Lincoln, Il

• Assisted in meal preparation, documentation, and health assessments• Maintained confidentiality of all information• Planned and implemented weekly lessons• Interact with children, and use positive discipline techniques

Cape Girardeau, Mo

• Provided support to chronically mentally ill adults• Instructed vocational, nutritional, educational, and social lessons• Participated in doing in home treatment visits• Needed to listen and understand each individual’s needs, and meet that need • Maintained control of any crises that surfaced among attendees

Cape Girardeau, Mo

• Reviewed and analyzed client accounts• Reached out to clients about the services and products offered• Conducted various clerical duties as needed

Lincoln, Il

• Reviewed and analyzed client accounts• Audited accuracy of record contents• Conducted coverage reviews with clients• Established appointments for Insurance and Financial Reviews• Participated in team fund-raising events

Cape Girardeau, Mo

• Responsible for facility security, sanitation, and equipment management • Maintain patron security through accurate instruction and training• Supervised shift employees• Responsible for the proper flow of procedures and policies