Brittney Mccoy Email and Phone Number
I’m a results-driven professional with over a decade of experience in marketing, project management, and operations leadership. With a strong focus on B2B marketing, I have successfully led cross-functional teams, streamlined processes, and developed customer-centric strategies that drive business growth.As the CEO of Cupcakes and Cocktails, I designed and executed innovative marketing campaigns, harnessing data-driven insights to engage clients and deliver tailored solutions. I thrive in fast-paced environments and excel at managing diverse teams to achieve ambitious business objectives.Beyond my professional experience, I have a passion for travel, especially solo adventures. I love exploring new places, meeting people from all walks of life, and immersing myself in different cultures. These experiences have enhanced my ability to connect with people from diverse backgrounds and have deepened my understanding of global perspectives—an essential skill in today’s interconnected world.Some key strengths I bring to the table include:B2B Marketing Strategy: Developing effective, targeted campaigns that resonate with corporate clients.Project and Program Management: Leading teams to streamline operations and drive performance improvements.Cross-Functional Collaboration: Working with multiple departments to ensure cohesive and successful project outcomes.Customer Communication: Resolving client concerns and building strong relationships to ensure ongoing satisfaction.Data Analytics & KPI Reporting: Using metrics and data to guide decisions and optimize performance.I’m eager to leverage my experience and skills in marketing, operations, and customer engagement to take on new challenges that allow me to continue learning and growing, both professionally and personally.
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Marketing And Communications DirectorCupcakes And CocktailsChicago, Il, Us
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Ramp ServiceUnited Airlines Aug 2022 - PresentChicago, Il, Us• Ensure smooth ground operations, troubleshooting and resolving operational disruptions in real-time, directly enhancing the customer travel experience during irregular operations.• Collaborate with cross-functional teams in airport operations to improve workflows and identify key areas for service recovery enhancements.• Utilize project management skills to implement process improvements, focusing on safety and efficiency, while coordinating with multiple departments to ensure seamless operations during delays or disruptions.
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Director Of Operations & Marketing CommunicationsCupcakes And Cocktails Apr 2014 - Present• Develop and execute B2B marketing strategies, building relationships with corporate clients to drive brand growth.• Lead cross-functional teams to drive operational efficiency, identifying process improvement opportunities that enhance customer and employee experiences.• Spearhead the development and execution of new tools and operational strategies, streamlining workflows and reducing operational costs by 10%.• Collaborate with various teams to identify pain points, deliver tailored solutions, and ensure the smooth execution of operational changes.• Develop executive-level presentations and reporting for leadership, tracking performance metrics and milestones for key initiatives.• Manage change implementation, including staff training and process updates, ensuring alignment with company goals and strategic vision.
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Artist Relations SpecialistLollapalooza Jul 2023 - Aug 2023• Led coordination between teams to manage artist credentials and ensure smooth operations during performances.• Fostered positive relationships with artists, crew members, and guests to create a collaborative environment.• Managed issue resolution and acted as liaison between hospitality teams to ensure compliance with artist needs.
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Catering Sales & Operations ManagerJason'S Deli Jul 2012 - Feb 2014Beaumont, Tx, Us• Utilized Salesforce to generate 20% of qualified catering leads, boosting sales team productivity and driving catering revenue growth• Led cross-functional teams to streamline catering operations, improving efficiency by implementing new processes and coordinating multiple projects simultaneously.• Managed end-to-end project plans for large-scale catering events, including resource allocation, team coordination, and process optimization.• Developed and implemented staff training programs to ensure service excellence and operational consistency during high-demand events.• Collaborated with internal departments to address operational challenges, creating solutions that enhanced both employee performance and customer satisfaction. -
Project ManagerHumane Society Of Central Il Jul 2009 - Jul 2012• Utilized Microsoft Excel to develop a comprehensive database for volunteer information, streamlining volunteer management processes and improving organizational efficiency by 30%.• Leveraged various marketing channels including flyers and social media platforms to effectively promote events and engage with the community, resulting in increased event attendance and community involvement.• Led multiple cross-functional initiatives from conception through execution, identifying process inefficiencies and implementing improvements to ensure successful fundraising and community engagement events.• Developed and delivered executive-level presentations to leadership, reporting on project KPIs and deliverables.• Implemented change management strategies to streamline internal processes, improving staff efficiency and enhancing overall program outcomes.
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Administrative AssistantUptown Normal Business Association Jun 2008 - Jun 2009• Coordinated donor outreach efforts for annual Holiday Open House event, resulting in increased contributions by 50% compared to the previous year. • Managed website content and monitored visitor traffic to optimize online presence and user experience.• Authored engaging event articles for the organization's website, enhancing promotional efforts and attracting attendees.• Demonstrated strong multitasking abilities by efficiently greeting clients, handling incoming phone calls, and completing paperwork simultaneously.
Brittney Mccoy Education Details
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Illinois State UniversityCommunication Studies
Frequently Asked Questions about Brittney Mccoy
What company does Brittney Mccoy work for?
Brittney Mccoy works for Cupcakes And Cocktails
What is Brittney Mccoy's role at the current company?
Brittney Mccoy's current role is Marketing and Communications Director.
What schools did Brittney Mccoy attend?
Brittney Mccoy attended Illinois State University.
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