Brittney Williams Email & Phone Number

New York, New York, Us

Redmond, Washington, Us

Managed multiple projects across departments, focusing on process improvement, resource allocation, and compliance to ensure operational efficiency.- Managed end-to-end project coordination, including task scheduling, project tracking, and risk management, ensuring successful delivery of events and catering services for corporate clients.- Developed training materials and conducted onboarding for new hires, providing personalized training and ongoing support to ensure seamless integration and success.- Coordinated virtual and in-person hiring and training events, improving candidate engagement and supporting talent pipeline growth.- Tracked and managed project milestones using JIRA, regularly updating stakeholders with status reports, dashboards and presentations to ensure clarity and alignment.- Managed vendor relationships and led negotiations, streamlining communication between internal and external stakeholders, resulting in improved operational efficiency.- Led an HRIS implementation project for benefits enrollment, collaborating with HR, IT, and external vendors, resulting in a 50% reduction in administrative processing time by analyzing system performance and improving workflow efficiencies.- Supported the planning and coordination of off-site meetings, including setting meetings agendas, distributing materials, and following up on action items to ensure completion.- Resolved project delays by identifying bottlenecks and working closely with technical teams to implement corrective measures, ensuring timely project completion. - Implemented strategies that improved client retention by 33% and increased repeat business through personalized follow- ups.

Northbrook, Il, Us

- Processed $1.5 million in insurance claims with a 95% settlement rate.- Utilized negotiation skills and data insights to drive equitable resolutions.- Produced persuasive evidence for legal proceedings, minimizing claim disputes.

Chicago, Il, Us

• Graduated within the top percentile of a rigorous flight attendant training program, excelling in safety procedures, customer service, and emergency response.• • Delivered outstanding customer service onboard flights, receiving commendations from passengers and airline management.• Demonstrated leadership in domestic and international flight operations by maintaining a 100% safety record on over 1,000 flights. Trained new flight attendants on safety procedures and developed their leadership skills through mentorship.• Oversaw strict compliance with policies and guidelines, prioritizing passenger well-being and security.

• Led a team of 10 representatives, optimizing performance and achieving a 15% increase in team productivity.• Awarded Salesperson of the Month twice for surpassing quotas by 25% and consistently delivering customer - centric sales experiences.• Conducted market research and analysis, identifying new target business and driving a 30% increase in sales leads and opportunities.• Developed and executed sales strategies, leading to a 15% increase in sales conversion rates and a 20% growth in the customer base.

Us

Facilitated academic success by providing expert one-on-one tutoring and dynamic classroom instruction, resulting in a remarkable 100% passing rate for 150 K-8 students on state exams in math, reading, and social studies.• Served as a trusted mentor and role model, inspiring and guiding students to unlock their full potential.

Neuilly Sur Seine, Ile De France, Fr

Communicated inventory issues and concerns to management for resolution.• Achieved a 20% increase in personal sales through effective product knowledge and personalized customer recommendations.• Conducted in-store beauty events and product demonstrations, resulting in a 30% boost in customer engagement and a 15% rise in overall store sales during event days.• Successfully trained new Beauty Advisors on makeup and skincare products, resulting in improved team performance and enhanced customer service experience.• Maintained a customer satisfaction rating of 95% and earned Top Performer recognition for exceeding sales goals for six consecutive months.