Welcoming clients into the skin gym culture and assisting them through there skincare journey. While supporting our estheticians and our physician and insuring daily operations run smoothly.

ResponsibilitiesDriving daily business by actively clientelingcreating effective schedules for staff managing inventory levels and damaged product. Creating animation for monthly events and focusing on promotional events to build client loyalty to attract new clients and interact with existing. Maintaining a ADS of $150 and a IPT of 3Provide friendly customer service with lesson style makeup servicebeing consistent with the Bobbi Brown look and brand and establishing consistency within my team. Using actively Smart sampling technique. Achieve sales goals in accordance with productivity objectives. Recording clients purchasing information to communicate and ensure future business.

ResponsibilitiesMaintaining personal goals while also maintaining a strong floor presence.observing Associate interactions with clients. performing hourly reads and identifying opportunities to increase units per transaction, average dollar sale and sales per hour. Coaching staff on sales opportunities and artistry. consistently utilizing company tools and resources, to build a client based business and following up appropriately. Assists the Manager in identifying opportunities to drive traffic into store through community outreach, sampling and newness launches.Assists in the maintenance of merchandising/display/marketing standards and that store is consistently replenished.Regularly reviewing payroll to ensure appropriate staffing during peak traffic.Manages inventory, cash control and other expenses.AccomplishmentsDuring this time I moved from associate to key holder and eventually became acting key holder/assistant manger. Skills UsedMy artistry and understanding of skin care greatly impacted the effectiveness of my client interactions. Also having strong communications skills to listen to client needs and being able to customize their experience.