Brittney G. Email and Phone Number

At New York Life Insurance Company, our team leverages my claims management expertise to optimize long-term disability claim outcomes. I refine review processes that significantly boost investigation efficiency and service quality.My role involves managing client escalations and improving customer satisfaction, allowing me to earn the "Exceptional Customer Service" award in Q1 2024. By developing training programs and facilitating knowledge sharing, I contribute to the collective success of our claims analysts and uphold the company's reputation for excellence.