Brittney Gates, Mha Email & Phone Number

Hopkinsville, Kentucky, United States

Paducah, Kentucky, United States

Paducah, Kentucky

•Support Chief Clinical Officer, Chief of Staff, Chair of Credentials, Chair of Surgery, Chair of Medicine, and Medical Staff of 320+ providers.•Perform all primary source verification for credentialing and privileging of physicians and allied health professionals for Lourdes Hospital and Lourdes Outpatient Surgery Center. •Collaborate with managers, directors, executives, and board members on credentialing and onboarding of new providers.•Implement and maintain standards and processes in compliance with Joint Commission, CMS, and other regulatory agencies. •Manage department budget and monitor Medical Staff funds. •Work with legal department on provider contracts and clinical affiliation agreements.•Coordinate monthly, quarterly, and annual provider meetings and events.•Implemented paperless provider meetings; Facilitating transition from paper to electronic files and implementing use of various software platforms. •Identified multiple compliance issues and successfully implemented solutions to ensure compliance with Joint Commission standards and Medical Staff bylaws. •Completed application and obtained approval from University of Louisville School of Medicine to provide Continuing Medical Education at Lourdes Hospital. Worked with Director of Neuroscience to host first CME Talk in May 2019.

Paducah, Ky

•Assisted Director of Neuroscience with 2019 budget. •Analyzed Neurosurgery cases to improve profit margin (margin has improved 39%).•Created dashboard for Neuroscience Service Line to allow Director to track monthly finances, operations, quality data, and strategic development.•Prepared documents to be submitted to the American Academy of Sleep Medicine for Sleep Center Accreditation; sleep center successfully accredited through 2023.•Developed and implemented Microsoft Excel trainings for Nurse Managers.•Worked with Manager of Market Planning and Analytics to project volume and revenue potential for expansion of existing outpatient services into additional regions. •Shadowed various departments, including Revenue Cycle, Business Development, Supply Chain, Payor Contracting, Case Management, and Practice Management.•Shadowed and collaborated with multiple managers and directors from various service lines, including Neuroscience, Pain Management, Orthopedics, and Cardiology.

Bowling Green, Ky

•Assisted Public Health professors with research projects, including tobacco free policy initiative and firefighter health study. oReviewed published articles relevant to current research. oWrote literature reviews for tobacco and firefighter research manuscripts. oResearched funding opportunities; located American Cancer Society grant and assisted with application, which resulted in award of $20,000 for tobacco-free campus initiative. oEdited and prepared manuscripts for online submission to public health journals. •Engaged local business and encouraged participation in community public health event.•Aided in facilitation of Center for Environmental and Workplace Health research center activities, including open house, advisory board meeting, and website development.

Princeton, Kentucky

Concurrent with graduate degree studies. Performed standard teller transactions, including processing deposits, cashing checks, managing loan payments, providing cashier’s checks, and balancing cash drawer.

Nashville, Tn

•Contracted to work at Vanderbilt University Medical Center and Vanderbilt Psychiatric Hospital.•Interviewed private pay patients and reviewed medical records to determine eligibility and complete applications for federal and state programs, including Social Security Disability, State Medicaid, and Crime Victims.

Lexington, Kentucky Area

•Resolved federal and state applications by gathering and submitting supplemental documents and maintaining ongoing communication with patients, Social Security Administration, and Department for Community Based Services. •Filed and attended telephonic hearings with state agencies to advocate for patients and dispute application denials.•Completed and sent daily, weekly, and monthly reports to coworkers, managers, and contracted hospitals. •Assisted in the training of new staff.

Master'S Degree, Healthcare Administration

Bachelor Of Arts (Ba), Spanish Language And Literature