Brittney Hidalgo Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

• Design, develop and implement new hire & continued skills PreCrime Service (PCS) application training, that integrates live-camera monitoring with artificial intelligence technology, for Outdoor Security Monitoring.
• Collaborate with operational leadership to author the Standard of Procedure for Outdoor Security Monitoring Specialist and continuous process improvements.
• Manage a Learning Management System to organize/record data and share out learning content that improves Monitoring Specialists performance.
• Create instructional resources to support Monitoring Specialist job role and materials that contribute to the Enablement Team mission.
• Utilize formative and summative assessment data to influence training strategies and drive positive learning outcomes.
• Maintain an in-depth understanding of PCS end user experience/functions along with the Outdoor Monitoring Specialist job role to help inform training approach.

Richmond, Virginia, United States

Remote

• Develop and manage project plan including budget, structure, schedule and staffing needs for training component of implementing Cerner Millenium software into Veteran's Affairs healthcare systems.
• Analyze and aggregate hospital data to establish end-user training plan and resources required to meet strict project requirements by deadline.
• Coordinate and maintain collaborative relationships with government clients and cross-functional teams to resolve project issues and mitigate risks.
• Monitor and report progress and changes in project plans to clients and other key stakeholders.

Remote

• Created training curricula for over 500+ end users and 5 different patient-facing positions according to strict Epic guidelines and company protocols.
• Utilized Learning Management System & Service Now to onboard, schedule, track, assess and record instructor-led and computer based training for state-wide staff.
• Analyzed company training methods and make adjustments to rectify issues, increase efficiency and exceed training goals.
• Consulted with stakeholders and team members on various implementation projects to achieve target training results during go-live.
• Ensured long-term staff success by implementing and facilitating updated/continuous training initiatives such as online modules, interactive programs and knowledge base articles.

Richmond, Virginia, United States

• Utilized learning management systems to deliver virtual instruction for 4 individual 36 week courses and facilitate professional development for staff.
• Communicated and collaborated frequently with parents, students and faculty to provide feedback and discuss instructional strategies and goals.
• Designed and implemented integrated lessons to meet local and national standards with average student pass rate of 91% on state mandated testing.
• Supervised student teachers and team members by mentoring on classroom management, lesson design and curriculum unpacking.
• Evaluated and revised content project plan and student progress to achieve student-centered learning and be responsive to remote learning needs.

Richmond, Virginia, United States

• Analyzed data collected as evidence that special education students are meeting required educational goals.
• Ensured 100% of collected student data is in compliance with state and federal education mandates and laws.
• Identified issues with data, analyzed information and provided solutions to problems within 24 hours.
• Adhered local and federal education laws and legislation to ensure school was in compliance.

Fort Lee, Virginia, United States

• Managed and conducted media training of more than 20 troops in order to maintain mission readiness.
• Prepared, copy-edited and published news releases and photographs on Army personnel/activities.
• Engaged local media outlets for filmed interviews to communicate Post Commander's message.
• Maintained proactive media relations by distributing news releases, building strong relationships and monitoring media.

Richmond, Virginia, United States

• Efficiently trained new hires on Centricity software, daily registration and call center procedures.
• Prepared more than 25 patients each clinic for medical examination by surgeon.
• Successfully managed 55 various surgeon protocols and schedules that constantly vary.
• Reviewed and corrected claim errors to facilitate smooth processing.

Master'S Degree, Teaching

Bachelor'S Degree, Elementary Education And Teaching