Brittney L.S. Email & Phone Number

Atlanta, Ga, Us

▪ Process and analyze incentive payment records, provide itemized reporting to accounting for paymentapprovals, and successfully fund credit accounts for an average of 170 agents monthly.▪ Execute agency appointments, terminations, reinstatements, suspensions as well as placing agencies inmoratorium by request.▪ Skilled in using advanced software to process agent/agency appointments and terminations withineach respective state system.▪ Pay monthly and yearly invoices for background reports and agency/agent appointment renewals▪ Monitor and update Errors & Omissions Records to ensure that each agency holds an active insurancepolicy with the proper minimum limit of $1 Millon Dollars.▪ Liable for ensuring each agent and agency hold the correct licensure in compliance with industryregulations and standards.▪ Responsible for all aspects of assigned background and credit screenings for all agency owners.▪ Monitor daily bank reports to ensure that outstanding balances owed to the company are paid by eachagency.▪ Monitors various agency management inboxes and responds to inquiries.▪ Coached and developed four employees, including the new team lead, to ensure each could execute allagency management procedures.▪ Q2 2023 Extra Mile Award Recipient

▪ Participated in bi-weekly collaborative meetings with Senior VP of Claims, where strategies to improve the First Notice of Loss Department are discussed.▪ Coordinated and engaged in monthly shadowing opportunities within different departments, including Finance, Customer Solutions, and Human Resources.▪ Engaged in weekly Lunch and Learns with Executives and Senior Employees.▪ Entered new losses/claims within call center of First Notice of Loss Department.▪ Partnered with Claims’ Adjusters in answering incoming calls and sending out clear, concise, and related correspondence.▪ Delivered extraordinary customer service, while identifying and ensuring prompt and accurate routing of incoming calls.

Gwinnett County, Georgia, United States

▪ Planned for appropriate learning experiences for students based on the district Academic Knowledge and Skills (AKS) curriculum.▪ Provided an environment conducive to the intellectual, physical, social, and emotional development of students.▪ Ensured milestones were met by monitoring and tracking student progress.▪ Utilized data to make informed decisions.

Clarkston, Georgia

▪ Collaborated with cooperating teacher in teaching three 9th grade Coordinate Algebra classes, some classes containing a maximum of 36 students; all classes were “co-taught” due to high concentrations of students with IEPs (Individualized Education Plans).▪ Developed and implemented lesson plans based on the CCGPS (Common Core Georgia Performance Standards);collected analyzed evidence of learning through formative and summative assessments.▪ Designed and facilitated cognitive demanding student-centered activities (Group Worthy Tasks) whileincorporating differentiation strategies.▪ Acquired classroom management techniques

Greater Atlanta Area

▪ Implemented and carried out daily programs and activities in one or more core program areas using Youth▪ Development Strategy adopted by the BGCOP to enhance the potential for developing a sense of competence, belonging, usefulness and influence.▪ Provided members guidance to help them fulfill and make appropriate choices about their educational,personal, physical, social, emotional, vocational and spiritual needs

Peachtree Corners, Ga

▪ Assessed each child's developmental needs on an ongoing basis.▪ Implemented the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming.

▪ Mentored and trained new team members on POS system operations and customer service strategies.▪ Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction,and sales numbers.▪ Q1 2014 “Put People First” Award Recipient

Bachelor Of Education - Bed, Secondary Education And Teaching

Associate Of Science - As, Education