Brittney Mathis Email & Phone Number

New York, NY, US

• Applies understanding of contemporary facilitation and training methods in training delivery
• Researches and consults on the development needs of modern learners
• Understands performance-based training and development solutions and is responsible for effective implementation and/or delivery of a wide variety of performance-based solutions
• Tracks and analyzes programs and provides metrics
• Assisted with coordination of onsite resources both internal and external. Communicated with third party vendors regarding work requests, scheduling, and timelines.
• Identified, documented, and assessed project risks and developed mitigation strategy in collaboration with sponsors, stakeholders, and solution owners.

Camp Hill, Pennsylvania, US

• Implemented a tenant retention program that resulted in a 25% decrease in tenant turnover and a 15% increase in rental income within the first year.
• Negotiated and secured a vendor contract for property maintenance services, resulting in a 20% reduction in maintenance costs and a 10% increase in tenant satisfaction scores.
• Developed and executed a marketing campaign that attracted fifty new tenants within a 3-month period, resulting in a 5% increase in occupancy rates.
• Managed a property renovation project that increased property value by 20% and resulted in a 15% increase in rental income.
• Implemented a preventive maintenance plan that reduced maintenance costs by 30% and increased property value by 10%.
• Maintained debt under 1.0% and aged delinquency under 1.5%.

• Knowledge of HPD, DHCR, DOB, ECB, Housing Court, Local Laws, plumbing, and general construction.
• Managed two Class A to include 3,000 tenants with ten properties.
• Create and implement all marketing, ownership, and closing strategies.
• Responsible for tenant retention, achieving and maintaining greater than 90% retention
• . Work closely with board members to determine action items, next steps and deadlines.
• Write professional correspondence to, and on the behalf of, clients.

Education record

Business Administration And Management, General

Education record