Brittney Varney Email & Phone Number

Florida, United States

United States

- Manage incoming client requests from companies such as UPS, The Coca Cola Company, Dollar Tree, Ulta, and more using Freshdesk; updating their website using our in-house Content Management System (CMS) - Maintain a 98%+ accuracy rating; I average 99% accuracy - Manage extremely sensitive financial data and schedule the corresponding updates to be.

Ekklesia360- Manage clients through the website building process- Provide detailed training sessions to clients to help them navigate the CMS- Maintain detailed records of project progress using platforms like Hubspot and Notion- Assist in taking websites live; navigating through clients DNS records to make proper changes- Working in an at-home environment

SecureSearch Faith | US Information Search *both are background screening providers*- Provided education to clients regarding background screening standards state-to-state- Customer Service Leader through a major company migration; transferred client data to a new platform- Processed account sign-ups in a timely manner- Trained new employees on company.

Tampa, Florida, United States

- Provide excellent service to clients via phone/email- Managed several accounts at one time- Effectively stayed in communication with account specialists to maintain efficient workflow- Trained multiple employees to fill a position I was switching out of- Worked closely with vendors to guarantee quality service