Brittney Watkins

Brittney Watkins Email and Phone Number

Claims Litigation Professional l Customer Success Manager l Account Manager l Quality Assurance @ USAA
san antonio, texas, united states
Brittney Watkins's Location
San Antonio, Texas, United States, United States
Brittney Watkins's Contact Details

Brittney Watkins work email

Brittney Watkins personal email

n/a

Brittney Watkins phone numbers

About Brittney Watkins

Accomplished and motivated professional with 10+ years of experience in financial and insurance services, sales, auditing and leadership. I excel in spaces that allow me autonomy and the ability to forge relationships within my team and operational partners.My skill set demonstrates the importance of understanding risk & compliance that exceeds but is not limited to managing a book of business that requires the mitigation of expenses, cycle time and quality file production.

Brittney Watkins's Current Company Details
USAA

Usaa

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Claims Litigation Professional l Customer Success Manager l Account Manager l Quality Assurance
san antonio, texas, united states
Website:
usaa.com
Employees:
29781
Brittney Watkins Work Experience Details
  • Usaa
    Claims Litigation Manager
    Usaa Sep 2021 - Present
    San Antonio, Texas, United States
    • Collaborated and managed defense counsel in the evaluation and resolution of complex litigation to include bodily injury & property damage cases against members facilitating timely resolution.• Facilitated batch settlement conferences in multiple jurisdictions resulting in a 85% resolution rate.• Owned the audit for the NJ Automobile Risk Exchange for the litigation department that produced results of 97% accuracy that secured the financial security of the company.• Ensured risk associated with business activities were identified, measured, monitored and controlled.
  • Usaa
    Associate Litigation Manager
    Usaa Jun 2019 - Sep 2021
    San Antonio, Texas, United States
    • Managed cases that require analysis of legal recovery theories, affirmative defenses while acting as a liaison between members with internal and external counsel for cases not greater than $100k. • Adjusted strategies as required, based on case development. Solution-driven in negotiations while facilitating settlement to protect the financial security of the member.
  • Usaa
    Adjuster I
    Usaa Dec 2016 - May 2019
    San Antonio, Texas, United States
    • Investigated, evaluated and negotiated complex injury claims to include that of Uninsured and Underinsured Motorist Coverage, Pedestrian and Motorcyclist claims.• Participated in the focus group for the VOC “Voice of the Customer” in relation to negotiations and settlements for injury claims. • Managed indemnity by properly setting reserves. • Managed compliance with 100% CFR score YTD.
  • Usaa
    Rotational Litigation Manager
    Usaa Jun 2018 - Jan 2019
    San Antonio, Texas, United States
    • Coordinated negotiation strategies with internal and external counsel. • Provided a diverse perspective regarding litigation and claims operations relationship, resulting in training improvement.
  • Usaa
    Adjuster Ii
    Usaa Jun 2015 - Dec 2016
    San Antonio, Texas, United States
    • Proactively gathered information to determine the extent or severity of bodily injury claims. Managed indemnity by properly setting reserves. • Managed compliance by exceeding close file review of 93%. Ensured payment accuracy, compliance and consistent execution of claims processes.• Investigated, evaluated and negotiated complex injury claims while adhering to all compliance requirements.
  • The Hartford
    Auto Bodily Injury Adjuster
    The Hartford Jun 2009 - May 2015
    • Provided outstanding customer service while investigating personal and commercial auto as well as personal and commercial property claims. A member of the Catastrophe (CAT) team during Hurricane Sandy. • Utilized computer programs and the internet to conduct recorded statements, review accident sites, run background checks, negotiate the values of vehicles if deemed a total loss. • Negotiated settlement of auto bodily complex injury claims including uninsured and underinsured motorist claims to avoid further litigation.

Brittney Watkins Skills

Financial Reporting Credit Card Fraud Commercial Insurance Property And Casualty Insurance Retail Banking Customer Service Call Centers General Insurance Sports Medicine Sports Injuries

Brittney Watkins Education Details

Frequently Asked Questions about Brittney Watkins

What company does Brittney Watkins work for?

Brittney Watkins works for Usaa

What is Brittney Watkins's role at the current company?

Brittney Watkins's current role is Claims Litigation Professional l Customer Success Manager l Account Manager l Quality Assurance.

What is Brittney Watkins's email address?

Brittney Watkins's email address is br****@****saa.com

What is Brittney Watkins's direct phone number?

Brittney Watkins's direct phone number is +121564*****

What schools did Brittney Watkins attend?

Brittney Watkins attended The University Of Texas At San Antonio.

What are some of Brittney Watkins's interests?

Brittney Watkins has interest in Basketball, Music, Financial Services, Fraud Investigation, Arts And Crafts.

What skills is Brittney Watkins known for?

Brittney Watkins has skills like Financial Reporting, Credit Card Fraud, Commercial Insurance, Property And Casualty Insurance, Retail Banking, Customer Service, Call Centers, General Insurance, Sports Medicine, Sports Injuries.

Who are Brittney Watkins's colleagues?

Brittney Watkins's colleagues are Mica Carawan, Cpcu, Patricia Wang, Paula Applin, Anne Maravic, Kevin Koziel, David White, Kevin Golden.

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