Brittney Gasca Pena Email and Phone Number
Brittney Gasca Pena work email
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Brittney Gasca Pena personal email
Extremely self-motivated and a master of time-management. Enjoys the study of Communications in its many forms and applying these skills. Currently a Senior Executive for Frost & Sullivan's Growth Innovation Leadership Council and Customer Engagement Leadership Council. Manage all Council Member activity and communication to ensure members are fully engaged throughout the year.15+ years experience in customer relations/services, seven of which were in a Contact Center environment. Experience and skills include:Journalism l Editing l Banking & Financial Products l Training l Performance Management l Contact Center l Customer Engagement l Leadership l Event & Product Promotion l Growth & Innovation l Cross-Industry l Member-Driven l Customer Relations l Project Management
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Brand AmbassadorSonas MarketingSan Antonio, Tx, Us
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Senior Executive, Membership Services - Events & Leadership CouncilsFrost & Sullivan Apr 2022 - PresentSan Antonio, Texas, United StatesOversee all Council Member engagement, account tracking, and communication for:Growth Innovation Leadership CouncilCustomer Engagement Leadership Council -
Membership Services Manager - Events & Leadership CouncilsFrost & Sullivan Jul 2017 - Apr 2022San Antonio, Texas AreaOversee all member activity and communication for:Growth Innovation Leadership CouncilCustomer Engagement Leadership Council
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Brand AmbassadorSonas Marketing Jun 2017 - PresentSan Antonio, Texas Area
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Team Lead/Brand AmbassadorHavas Nov 2016 - Sep 2017San Antonio, Texas Area -
Customer Service RepresentativeGenerations Federal Credit Union Feb 2014 - Aug 2016San Antonio, Texas Area-Deliver accurate and friendly member service -Handle call volume efficiently to meet individual and team goals-Continuous education on product knowledge and member needs-Assist and manage team projects and philanthropic events-Product promotion and Cross-Selling -
General Support CoordinatorRodan + Fields Jun 2013 - Jan 2014-Customer Service and Order Inquiry via phone and email communication-Knowledge and research training of brand and product-Assisted with planning and coordination of current, future and potential corporate events-Customer and Consultant surveys for field research-Assisted and managed team projects and events-Focus on relationship building and consultant networking to build marketing strategies. -
Customer Service Representative - Contact CenterJ.Crew Jun 2011 - Nov 2012-Customer Service and Order Inquiry by phone and email-Knowledge and research training of brand product and knowledge-Credit Card Sales-Credit Card Sales Trainer (Co-Developed Credit Card Sales Training Manuel)-Assisted and managed team projects -Assisted with team lead duties; to include peer coaching and skill training
Brittney Gasca Pena Skills
Brittney Gasca Pena Education Details
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Public Relations & Journalism -
Liberal Arts And Sciences, General Studies And Humanities -
Communications In Public Relations
Frequently Asked Questions about Brittney Gasca Pena
What company does Brittney Gasca Pena work for?
Brittney Gasca Pena works for Sonas Marketing
What is Brittney Gasca Pena's role at the current company?
Brittney Gasca Pena's current role is Brand Ambassador.
What is Brittney Gasca Pena's email address?
Brittney Gasca Pena's email address is br****@****fcu.org
What schools did Brittney Gasca Pena attend?
Brittney Gasca Pena attended Texas A&m University-San Antonio, San Antonio College, The University Of Texas At San Antonio.
What skills is Brittney Gasca Pena known for?
Brittney Gasca Pena has skills like Customer Relations, Written Communication, Relationship Building, Sales, Public Relations, Cross Selling, Event Promotions, Product Promotion, Public Speaking, Visual Communication, Touch Screens, Microsoft Office.
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