Brittney Holcomb Email & Phone Number

Scottsdale, Us

- Oversee all business-to-business accounts and leverage employees to service and educate existing and new business- Head of communication and sales for major accounts, frequently meeting with senior teams at luxury companies such as Auberge, Four Seasons, Ritz-Carlton- Head of communication and sales for major retail accounts in the US, Canada, Europe, and China- Raised monthly wholesale sales by 30% - Conduct market research to identify new sales opportunities and trends- Develop and conduct product training programs for staff, retailers and distributors- Schedule and develop the national field team for training, events, and sales- Act as Lead Trainer for existing and prospect high priority accounts- Build and maintain strong relationships with partners, frequently collaborating with senior teams to promote sales growth and customer success

San Francisco, Ca, Us

*Impacted by company-wide layoffs*- Led team of client managers in Arizona, California and Nevada, growing the business by over 10% during a downturn- Consistently exceeded performance goals by coaching employees to KPI improvement including conversion, UPT, acquired sales and membership upgrades- Utilized Salesforce to uncover new business and convert leads through SLA improvements, strategic outreach and relationship selling and maintenance- Chosen to lead and manage onsite teams for in person events in key markets across the U.S.

Seattle, Washington, Us

- Assisted in leading and e-commerce team of 75 employees for Nordstrom’s digital selling platforms- Supported the integration of Trunk Club employees into the Nordstrom organization and onboarded 30+ new hires- Mentor for recently onboarded Assistant Digital Managers and Digital Managers- Promoted five employees to roles on cross functional teams- Led 7 new hires to achieve their first incentive program awards with a 30% lift in overall performance- Led a cross functional team that stood up Tableau Reporting and SOPs for nationwide leadership team and led trainings- Led a cross functional team for customer service escalations and led trainings- Consistently identified areas for potential growth and implemented initiatives- Passion for creating an exceptional and unique customer experience in an ever changing e-commerce space

Seattle, Washington, Us

- Led the top ranked sales team in the company for both sales volume and percentage to quota in 2018, 2019 and 2020- Awarded President’s Club title two consecutive years ($24.3 Million in total sales, 105% to sales target)- Finished first in total sales and percentage to quota in Quarter 1 of 2020, recognized for innovating to drive performance in a changing business climate ($2.7 Million in sales, 90% to sales target, Innovator Award)- First sales leader at Trunk Club to achieve a $1 Million sales month- Promoted four Assistant Managers to Sales Manager roles during tenure- Led five direct reports to promotional opportunities on cross functional teams during tenure- Chosen to pilot Senior Director role, managing 40 direct reports including 2 Managers- Served as sales team’s recruiting liaison, participating in sourcing, hiring and internal interview training

Philadelphia, Pa, Us

- Plan and execute entrepreneurial strategies to promote business growth- Recruit, hire, onboard, and administer reviews for store team of managers and stylists- Selected to be featured on national website and marketing materials for recurring trend forecasts - Promoted to a senior leadership position at Chicago’s first large format location- Partnered with brand team to identify and create content that resonates well with customers- Submitted content weekly to company for use in company brand page (3M followers)- Created the national SOP for Stories platform, used and distributed company wide

Chicago, Il, Us

- Sourced and qualified candidates, provided feedback, conducted references, negotiated salary, and wrote and extended offers - Built trust with clients by consistently bringing top talent to the table with the ability to impact the company for the better- Exceeded annual placement goal

New York, Ny, Us

- Promoted to manage a $20 million annual revenue department with 50+ direct reports- Responsible for hiring, onboarding, and managing team members- Expanded business by $5 million in 2 years by encouraging a customer-centric environment and creating a new, modern incentive program- Acted as lead executive for several nationwide campaigns including charitable partnerships - Invited to instruct a course at annual Leadership Essentials seminar in 2012, 2013 and 2014- Identified as the top regional trainee during Executive Development Program (EDP) tenure and asked to mentor new hires in the program