Brittney Kramarich Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona Area

• In my current role as Administrative Assistant, I:
• Demonstrate expertise in basic bookkeeping practices with the ability to incorporate the knowledge into practical business solutions. Drove quality assurance initiatives by auditing the timekeeping system for accuracy.
• Handle various office tasks such as generating reports and presentations, setting up meetings, and ordering office supplies. Known as the "go-to" person who will get it done and has a proven ability to wear many "hats."
• Support and contributes to multiple large, high-visibility department projects/tasks; Provides business impact, change impact, and analysis, ensuring all changes are properly planned and well communicated to staff.
• Write and distribute emails, correspondences, memos, faxes, letters, and forms. Update and maintain office policies and procedures, order office supplies, and research new deals and suppliers.
• Handle administrative requests and queries from the Executive Director and assist in completing daily staffing and financial reporting, processing payroll, and maintaining records.

Tempe Marketplace, Tempe, Arizona

• In my current role as Generalist, I:
• Displayed and advertised new stock to appeal to customers, seize attention, and quick sales, leading to a noticeable increase in purchases and overall sales percentage.
• Provided outstanding and captivating customer experience by attending to customers, handling their complaints, resolving issues, and suggesting policy adjustments to meet changing needs.
• Served as a TAP Supervisor, received the shipment, and reported overages and shortages on the Bills of Lading. Kept shipment payroll in check with the amount of shipment received.
• Provided assistance in all aspects of the store, from Fitting Rooms to Cash wrap, and ensured all day-to-day operations of the store were carried out seamlessly.
• Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in company standard operating procedures.

Arcadia Crossing, Phoenix, Arizona

• In my previous role as Associate, I:
• Determined customer needs through careful and active listening skills and identifying appropriate solutions within the anticipated price range.
• Suggested, selected, and helped locate or obtain merchandise based on customer needs and computed sales price, total purchase, and received payment.
• Built relationships with new and existing clients by researching their needs and maintaining regular and genuine communication with them.
• Supported the delivery of quality results by following all company rules and guidelines and offering recommendations for policy and procedure improvement.
• Maintained and applied knowledge of current sales, promotions, payments processes, exchange policies, and all security practices.

Tempe Marketplace, Tempe, AZ

Scottsdale Fashion Square Mall, Scottsdale, Arizona

Phoenix, AZ

• In my previous role as Document Control, I:
• Processed emails, faxes, and incoming mail while providing exceptional customer service when answering the phone. Provided training to new employees on answering phones, emails, incoming mail, and other tasks.
• Quickly and professionally answered questions, de-escalated issues, determined an agreeable resolution, and proliferating action plans with the highest level of service and ethical integrity.
• Regularly attended tradeshows around the United States (Las Vegas, New York City, & Nashville) to promote the Package Choice brand to photographers and videographers, increasing the number of applicants at each show.
• Entered information about new and existing clients into the database, processed certificates of insurance, change requests, and proposals, and sent documents to insureds.

Scottsdale Fashion Square Mall, Scottsdale, AZ

• In my previous role as Sales Associate, I:
• Handled retail openings and closing procedures.
• Trained new associates on products, standards, and point of sale.
• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.
• Welcomed customers warmly and responded to questions, improving engagement with products and providing outstanding customer service.

Arrowhead Mall, Glendale, Arizona

• Provided assistance with shipment and processing team, beauty, and cash wrap teams. Employed product knowledge while following brand standards that kept the store running effectively.
• Started as a Sales Associate and was promoted to Bra Specialist with multiple temporary management positions, including Key Holder, Certified Bra Fitter, and Customer Sales Leader.
• Handled retail openings and closing procedures, safe balancing, preparing bank deposits, taking trips to the bank for nightly deposits, and making changes.
• Utilized strong detail-oriented skills in tying bows, hanging lights, and window displays. Trained new associates on products, standards, and point of sale.
• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.
• Welcomed customers warmly and responded to questions, improving engagement with products and providing outstanding customer service.

Holiday Village Mall, Great Falls, Montana

Malmstrom Air Force Base, Montana, United States

• In my previous role as Office Office Automation Clerk, I:
• Was responsible for the office when the supervisor was out.
• Maintained paperwork, handling of mail, and distribution of mail were performed properly.
• Scanned all incoming mail and making sure there was no suspect mail.
• Worked on Stamps.com for all squadrons and making all letters and packages were ready by 3:00PM for USPS. Processed mail from a simple envelope to a registered package.

Black Eagle, MT

• In my previous role as Assistant Secretary, I:
• Responsible for but not limited to writing Bills of Lading, getting mail, and filing.
• Transferred calls on multiple line phones, created forms for the salesmen to use, wrapping paper for the warehouse men, and on occasion collating paper for customers.

Bachelors Of Science, Computer Science

Activities and Societies: Cheerleading Team, Enactus (Formerly SIFE) since 2011.While at the University of Great Falls, I was on the.

High School Dipolma, General Studies

Activities and Societies: Varsity Cheerleader, Choir, and Honor RollAttended Charles M. Russell High School and graduated in 2007. My.