Financial Industry people manager with a demonstrated history of working in the Finance-Technology industry focused on growth. Experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. I am a solutions focused professional capable of collaborating to delivering projects on time while simultaneously leading and coaching a team onsite or remote. Proficient in: Slack, Salesforce, Zoom, LucidChart, Google Drive, Google Analytics, Sharepoint, and Jira.