Brittney T. Email & Phone Number

Oshawa, Ontario, Canada

• Restructure and coordinate volunteer program across 3 departments• Develop case management model policy/procedures that align with agency’s strategic plan• Present and train provincial partners regarding best practices to offering family court support

•Assist and provide legal information, legal document services, and emotional support to survivors of domestic violence dealing with separation, divorce, as well as parenting issues •Provide supportive counselling to reduces stress and anxiety, develop safety plans, and coach better coping and problem-solving skills in clients•Facilitate legal groups that provide clients with resources and skills to mitigate and strategize for legal bullying

Whitby, Ontario, Canada

Toronto, Ontario

Recognized for creativity in developing and facilitating impactful psycho-educational group topics twice weekly.Created reports that identified systemic barriers for women, gaps in service. Initiated community outreach opportunities to liaise with external professionals and community agencies seeking changes to government policies and current legislation affect clients we serve.

Assisting those who seek shelter services to deal with the impact of violence on their lives by providing timely, relevant and responsive client services that are consistent with the mission and mandate of Interval House and appropriate to their needs.

King City, Ontario, Canada

•Evaluated the Seneca School of Community Service Department’s partnership with social service agencies in Papine, Jamaica using research methods reviewed by Ethical Review Committee of Seneca College•Conducted review of Seneca Social Service Worker partnership program for 2 weeks in Papine Jamaica.•Interviewed clients, community members, and agency partners while maintaining cross-cultural sensitivity•Analyzed and evaluated the findings of data in a research paper that outlined the barriers, challenges, and suggested future planning for the community development project

-Facilitated and co-facilitated family education and therapeutic group programs for children and adults, regarding intimate partner abuse, anxiety reduction, and self-esteem-Created and updated brochures, group session outlines, and other agency specific material-Participated in collaborative efforts with other community agencies to advocate for better solutions for target population

Toronto, Canada Area

-Actively built relationship with community stakeholders including, residences, communityorganizations, and city council members. Raised overall community awareness and advocated for families living in low-income housing to fight for affordable housing options and poverty reduction in Scarborough-Collaboratively worked with team to plan and organize a community forum to educate community regarding Bill 39 which received enthusiastic resident feedback. Received a successful turnout of 60 community members, and a representative of a Toronto MPP’s office-Created and designed Bill 39 flyer, brochure, and all presentation material required for the community forum

Toronto, Canada Area

-Communicated in French with Thomson Reuter’s customers who choose French as their first or primary language. -Coordinated issue resolutions with customers and collaborated solutions with appropriate technical personnel.-Communicated with clients respectfully when corresponding with clients viatelephone or email. Displayed excellent oral and written communications with clients, consistently solving problems and providing solutions via correspondence-Built relationships and establishing trust with clients and company stakeholders, by assisted customers beyond their initial request when I foresaw that a futre problem might arise

Toronto, Canada Area

Master Of Social Work - Msw, Social Work

Associate'S Degree, Social Work

Honours Social Service Work Diploma (SSW)

Non-Degree Study, Psychology

Enrolled as a non-degree student taking psychology courses.

Bachelor'S Degree, Drawing & Painting

Majored in drawing and painting, in addition to photography courses.