- Managed multiple project electronic files and archives with discretion, integrity, and accuracy, ensuring compliance with SOPs and eTMF data stewardship standards and audit readiness.-Implemented a streamlined methodology for facilitating the submission of scientific publications by authors.-Organized and coordinated all aspects of conference calls and meetings, including polling, drafting agendas, and meeting minutes for government stakeholders, international sites, and other collaborators.-Scheduled, published, and maintained relevant content for the cell and gene therapy social media account to consistently boost engagement. Produced monthly reports to provide metrics to project leadership.-Managed and updated content on various Drupal-based websites to ensure the project team and site staff had access to necessary materials. Acted as the administrator for key areas of the public website, such as the homepage, news pages, and special initiative sections.-Trained new clinical project coordinators on study management procedures. -Participated in establishing and maintaining project and corporate procedures by creating work instructions and SOPs.-Facilitated support for scientific committee working groups.

- Increased the company's online visibility through content creation for social media platforms to include Instagram, Twitter, LinkedIn, Facebook, and Google.-Monitored and reported online activity trends to senior marketing management through the use of HubSpot; prepared monthly marketing reports with social media analytics.-Produced marketing materials to include digital and print content supporting brand awareness, communications, and marketing efforts. - Used branding and sourced promotional materials for expos, conferences, and other sales events. - Proofed materials for consistency in brand identity. - Designed and implemented quarterly marketing projects and periodic networking events for the business community. - Created and maintained a monthly wellness initiative for clients, including fitness and nutrition events.

- Filed, tracked, and archived clinical documentation and reports in coordination with study team leads.- Edited, formatted, and distributed study documents, presentations, manuscripts, and regulatory submissions.- Assisted with tracking clinical study progress including the creation and maintenance of study-related trackers and status reports.

- Cultivated and maintained relationships with external partners, vendors, and prospective clients. Occasionally involved in the process of selecting vendors as needed.- Assisted over 300 in-house and virtual clients with a range of administrative tasks.- Participated in the preparation and attendance of client meetings as necessary. - Collaborated in the recruitment, selection, training, supervision, and evaluation of client services coordinators. - Constituted employee training guides and implemented them with new and existing staff; leading to supervisory responsibilities of junior client services coordinators.