Hi! Iโm Brittney, a research oriented leader with proven experience driving multi-faceted projects and event to success, crafting compelling stories, and nurturing customer loyalty. I use a 50/50 blend of curiosity and creativity to create end to end communications and solutions for organizations and CPG brands that up-level customer experiences and has driven 150% growth. ๐ช๐ฝ ๐ผ๐ง๐๐๐จ ๐๐ฃ ๐ฌ๐๐๐๐ ๐ ๐ฉ๐๐ง๐๐ซ๐Orchestrating successful launches, campaigns and events while achieving over $25 million MRR in growth initiatives. I'm a seasoned program and project manager dedicated to creating proactive feedback loops, exciting collaborations, and executing over 90% of projects on time or ahead of schedule while providing clear direction to cross-functional teams.๐ก ๐๐๐ซ๐ ๐ข๐ ๐ ๐ฅ๐ช๐ฏ๐ฏ๐ก๐ ๐ฉ๐ค ๐จ๐คl๐ซ๐ ๐๐ฃ๐ ๐ก๐๐ฉ'๐จ ๐๐๐ฉ ๐๐ง๐๐๐ฉ๐๐ซ๐I use my ability to interpret internal / external factors and recommend communications strategies to support desired outcomes and goals using data insights. I am comfortable advising leaders and teams on strategic plans and have created announcements / presentations that reduced escalations over 25%. ๐ ๏ธ ๐ ๐๐๐ฃ ๐๐๐ก๐ฅ ๐ฎ๐ค๐ช ๐๐ช๐๐ก๐ ๐จ๐ค๐ข๐๐ฉ๐๐๐ฃ๐ ๐๐ง๐ค๐ข ๐จ๐๐ง๐๐ฉ๐๐While working for a fast growing SaaS startup, I managed deliverables from conceptualization including being a part of the inaugural CSM team. My work with Product, Engineering, and Finance teams to QA and onboard clients resulted in 50% manual work reduction for clients. Also as a Founder and Content creator for Earlie & James Creative Agency I created Lifestyle and Wellness content that was featured on the Girls Gotta Eat Podcast, reaching over 270k viewers. ๐๐ค๐ฉ๐๐๐ก๐ ๐๐ ๐๐ก๐ก๐จCustomer Retention & Loyalty | Strategic Campaign Planning & Execution | Project Management | Cross-functional Collaboration | D2C / B2B Performance Optimization | E-Commerce Strategy | Influencer Launches | Event Production๐๐ค๐ค๐ก๐จ ๐๐ฃ๐ ๐๐๐๐๐ฃ๐ค๐ก๐ค๐๐ฎCanva | Google Ads | Google Analytics | Shopify | Salesforce | Zendesk | SEO Optimization | Copywriting | Proofreading | Content Creation | SaaS | SquareSpace | MailChip | WordPress | Calendly | Lookr | JIRA | Hubspot | LinkedIn | Instagram | TikTok | Pinterest | Facebook | Slack | Google Suite | Teams๐๐๐ฉ'๐จ ๐พ๐ค๐ฃ๐ฃ๐๐๐ฉI am always eager to leverage my knowledge of customer engagement, brand customization, and copywriting for new projects. Please reach out to me if you would like to discuss open opportunities!