Brittney Smith

Brittney Smith Email and Phone Number

Customer Retention & Loyalty Strategist | CPG Marketing & E-Commerce Enthusiast | Expertise in Successful Campaigns, Project Management, Events and Copywriting @
Brittney Smith's Location
United States, United States
About Brittney Smith

Hi! Iโ€™m Brittney, a research oriented leader with proven experience driving multi-faceted projects and event to success, crafting compelling stories, and nurturing customer loyalty. I use a 50/50 blend of curiosity and creativity to create end to end communications and solutions for organizations and CPG brands that up-level customer experiences and has driven 150% growth. ๐Ÿ’ช๐Ÿฝ ๐˜ผ๐™ง๐™š๐™–๐™จ ๐™ž๐™ฃ ๐™ฌ๐™๐™ž๐™˜๐™ ๐™„ ๐™ฉ๐™๐™ง๐™ž๐™ซ๐™šOrchestrating successful launches, campaigns and events while achieving over $25 million MRR in growth initiatives. I'm a seasoned program and project manager dedicated to creating proactive feedback loops, exciting collaborations, and executing over 90% of projects on time or ahead of schedule while providing clear direction to cross-functional teams.๐Ÿ’ก ๐™‚๐™ž๐™ซ๐™š ๐™ข๐™š ๐™– ๐™ฅ๐™ช๐™ฏ๐™ฏ๐™ก๐™š ๐™ฉ๐™ค ๐™จ๐™คl๐™ซ๐™š ๐™–๐™ฃ๐™™ ๐™ก๐™š๐™ฉ'๐™จ ๐™œ๐™š๐™ฉ ๐™˜๐™ง๐™š๐™–๐™ฉ๐™ž๐™ซ๐™šI use my ability to interpret internal / external factors and recommend communications strategies to support desired outcomes and goals using data insights. I am comfortable advising leaders and teams on strategic plans and have created announcements / presentations that reduced escalations over 25%. ๐Ÿ› ๏ธ ๐™„ ๐™˜๐™–๐™ฃ ๐™๐™š๐™ก๐™ฅ ๐™ฎ๐™ค๐™ช ๐™—๐™ช๐™ž๐™ก๐™™ ๐™จ๐™ค๐™ข๐™š๐™ฉ๐™๐™ž๐™ฃ๐™œ ๐™›๐™ง๐™ค๐™ข ๐™จ๐™˜๐™ง๐™–๐™ฉ๐™˜๐™While working for a fast growing SaaS startup, I managed deliverables from conceptualization including being a part of the inaugural CSM team. My work with Product, Engineering, and Finance teams to QA and onboard clients resulted in 50% manual work reduction for clients. Also as a Founder and Content creator for Earlie & James Creative Agency I created Lifestyle and Wellness content that was featured on the Girls Gotta Eat Podcast, reaching over 270k viewers. ๐™‰๐™ค๐™ฉ๐™–๐™—๐™ก๐™š ๐™Ž๐™ ๐™ž๐™ก๐™ก๐™จCustomer Retention & Loyalty | Strategic Campaign Planning & Execution | Project Management | Cross-functional Collaboration | D2C / B2B Performance Optimization | E-Commerce Strategy | Influencer Launches | Event Production๐™๐™ค๐™ค๐™ก๐™จ ๐™–๐™ฃ๐™™ ๐™๐™š๐™˜๐™๐™ฃ๐™ค๐™ก๐™ค๐™œ๐™ฎCanva | Google Ads | Google Analytics | Shopify | Salesforce | Zendesk | SEO Optimization | Copywriting | Proofreading | Content Creation | SaaS | SquareSpace | MailChip | WordPress | Calendly | Lookr | JIRA | Hubspot | LinkedIn | Instagram | TikTok | Pinterest | Facebook | Slack | Google Suite | Teams๐™‡๐™š๐™ฉ'๐™จ ๐˜พ๐™ค๐™ฃ๐™ฃ๐™š๐™˜๐™ฉI am always eager to leverage my knowledge of customer engagement, brand customization, and copywriting for new projects. Please reach out to me if you would like to discuss open opportunities!

Brittney Smith's Current Company Details
Wholesome Plates Catering, LLC

Wholesome Plates Catering, Llc

Customer Retention & Loyalty Strategist | CPG Marketing & E-Commerce Enthusiast | Expertise in Successful Campaigns, Project Management, Events and Copywriting
Brittney Smith Work Experience Details
  • Wholesome Plates Catering, Llc
    Sr. Project Manager
    Wholesome Plates Catering, Llc Jan 2024 - Present
    -Project managed launch and marketing campaigns for 3 virtual kitchen concepts including customized content, loyalty program and an inaugural email marketing strategy using customer segmentation and SEO.-Identified opportunities to streamline client onboarding and boost engagement with digital training assets and SOPโ€™s.-Supported long-term growth strategy to scale client portfolio 125% in 2024 with campaign creation, targeted content creation, and target demographic data analysis
  • Stord
    Senior Customer Success Manager
    Stord Apr 2023 - Jan 2024
    Union City, Georgia, Us
  • Stord
    Customer Success Manager
    Stord Jun 2021 - Apr 2023
    Union City, Georgia, Us
  • Stord
    Operational Specialist
    Stord Oct 2020 - Jun 2021
    Union City, Georgia, Us
  • Earlie & James Creative Agency
    Founder & Content Creator
    Earlie & James Creative Agency Apr 2020 - Mar 2022
  • American Cancer Society
    Buyer Iii
    American Cancer Society Nov 2019 - Oct 2020
    Atlanta, Ga, Us
    Supported ACS organization purchasing program by ensuring proper processes were adhered to (making efficiency improvements where necessary), negotiated favorable rates for products/services with local, regional and national suppliers, reviewed and executed contracts, coached staff on best practices and lead provision of actionable reports of purchasing metrics (i.e. annual spend, vendor payments, etc).
  • Bluelinx Corporation
    Logistics Analyst Ii
    Bluelinx Corporation 2014 - Nov 2019
    Marietta, Georgia, Us
  • Bluelinx Corporation
    Freight Claims Manager
    Bluelinx Corporation 2009 - Nov 2019
    Marietta, Georgia, Us
  • Bluelinx Corporation
    Transportation Routing Analyst
    Bluelinx Corporation Feb 2008 - Feb 2013
    Marietta, Georgia, Us
  • Kennesaw State University
    Student Assistant To Vice President Of Legal Affairs, Diversity, And Community Engagement
    Kennesaw State University Nov 2005 - May 2007
    Kennesaw, Georgia, Us
    Position Summary:Assisted the Vice President of Legal Affairs and Vice President of EEOC by drafting legal documents, copying / distributing confidential case files, and schedule meetings / interviews. I also assisted in the management of the Community Affairs event calendar, and participated as a speaker and representative for Kennesaw State University at community events.

Brittney Smith Education Details

  • Kennesaw State University
    Kennesaw State University
    Organizational Communication

Frequently Asked Questions about Brittney Smith

What company does Brittney Smith work for?

Brittney Smith works for Wholesome Plates Catering, Llc

What is Brittney Smith's role at the current company?

Brittney Smith's current role is Customer Retention & Loyalty Strategist | CPG Marketing & E-Commerce Enthusiast | Expertise in Successful Campaigns, Project Management, Events and Copywriting.

What schools did Brittney Smith attend?

Brittney Smith attended Kennesaw State University.

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