Brittney Painter
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Brittney Painter Email & Phone Number

Customer Success Manager at 21CS
Location: Stella, North Carolina, United States 8 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager
Location
Stella, North Carolina, United States

Who is Brittney Painter? Overview

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Brittney Painter is listed as Customer Success Manager at 21CS, based in Stella, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Brittney Painter.

Brittney Painter previously worked as Director of Admissions at Brynn Marr Hospital and Acute Clinician at Brynn Marr Hospital. Brittney Painter holds Master Of Business Administration - Mba, Health/Health Care Administration/Management from University Of North Carolina Wilmington.

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21CS

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Profile bio

About Brittney Painter

With over 15 years of experience in the mental health field, I am a passionate and motivated professional who strives to make a positive impact in the healthcare industry. I have a Master's Degree in Mental Health Counseling and I am currently pursuing an Executive MBA at UNCW, with a focus on Healthcare Administration and Management.As the Director of Admissions at Brynn Marr Hospital, I lead a team of nurses and clinicians who provide crisis intervention, assessment, and referral services to patients with behavioral health needs. I also oversee the admission process, ensure compliance with regulatory and accreditation standards, and collaborate with internal and external stakeholders to improve quality and efficiency. In addition, I leverage my skills in data analysis, project management, and communication to implement operational improvements and strategic initiatives. My goal is to apply my knowledge, skills, and experience to advance the mission and vision of Brynn Marr Hospital and contribute to the well-being of the community.

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21CS
21Cs
Customer Success Manager
Stella, NC, US
AeroLeads page
8 roles

Brittney Painter work experience

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Customer Success Manager

Stella, Nc, Us

Director Of Admissions

Jacksonville, North Carolina, United States

Oversaw the intake and admissions process for a 102-bed behavioral health facility, leading a team of 12 clinicians and RNs. Managed patient assessments, coordinated care across six specialized units, and implemented strategic initiatives.-Directed the transition of two new medical teams within the first six months, including Locums providers and fully remote telehealth providers, ensuring seamless integration and continuity of care-Piloted a remote referral management program for UHS NC hospitals in collaboration with Behavioral Health Connections in Georgia, enhancing the efficiency of patient referrals and admissions-Managed intake and admissions processes across six specialized units, including adult, dual diagnosis, adolescent, and pediatric populations, ensuring appropriate patient placement and treatment initiation

Sep 2023 - Aug 2024

Acute Clinician

Jacksonville, North Carolina, United States

Served as the primary contact and advocate for patients and their families during treatment, coordinating individualized care plans and collaborating with medical and clinical staff. -Facilitated safe aftercare plans through liaison with external agencies and community partners, ensuring comprehensive support for each patient-Coordinated individualized treatment plans with medical staff, nursing staff, discharge coordinators, and utilization review teams multiple times a week, ensuring cohesive care delivery-Conducted psychological interviews and developed comprehensive psychological histories for patients to inform treatment strategies-Assessed therapeutic needs of patients and their families throughout the treatment process, ensuring tailored care and support

Feb 2023 - Sep 2023

Chief Operating Officer

Personal Touch Pet Grooming And Boarding

Hubert, North Carolina

Oversaw daily operations, employee management, and compliance for a team of 15. Implemented systems to streamline processes, managed vendor contracts, and represented the company at community and business events.-Hired, trained, and managed 15 employees, overseeing daily operations, schedules, and payroll to optimize productivity; Ensured compliance with the Department of Agriculture, maintaining licensure and quality control-Negotiated vendor contracts and implemented inventory controls, standardizing office procedures for cost efficiency-Implemented a cloud-based data management system (Gingr), eliminating paper charting and enhancing data accuracy-Managed website, social media, and advertising efforts, increasing brand visibility and customer engagement

Jun 2016 - Feb 2023

Assistant Director Of Program Development

Jacksonville, North Carolina, United States

Led telemedicine operations and psychiatric consultations for multiple hospitals, supervising a team of evaluators and implementing effective outpatient psychiatric models across North Carolina.-Supervised a team of 15-20 psychiatric evaluators, overseeing telemedicine consults at Onslow Memorial Hospital and providing training on crisis management and behavioral health-Developed and implemented a successful outpatient practitioner model, delivering psychiatric consultations to over 30 hospitals in rural NC and offering timely recommendations to ED providers-Provided comprehensive training on electronic medical records systems, telemedicine equipment, and involuntary commitment procedures to healthcare staff, law enforcement, and community providers-Served as the 24/7 point of contact for contracted hospitals, addressing concerns, revising procedures, and maintaining project statistics and reports

Apr 2011 - Jun 2016

Mobile Crisis Team Leader

Jacksonville, North Carolina, United States

Led psychiatric evaluations and crisis management for multiple hospitals, coordinating involuntary commitments and inpatient placements for patients in crisis.-Conducted psychiatric evaluations and consultations, both in person and via telemedicine, at Onslow Memorial Hospital, Carteret Community Hospital, and Naval Hospital Camp Lejeune under the supervision of a psychiatrist-Managed the involuntary commitment process, completing legal paperwork and coordinating with Onslow County Magistrate Office, Sheriff Department, and hospital staff-Facilitated appropriate inpatient placements for patients under involuntary commitment and those seeking voluntary substance abuse or detox treatment

Jun 2010 - Apr 2011

Children'S Counselor

Interact Of Wake County

Raleigh-Durham, North Carolina Area

Provided case management, crisis intervention, and counseling for children and families affected by domestic violence and sexual assault, while leading empowerment programs for substance-abusing mothers.-Coordinated and led empowerment groups for pregnant and postpartum substance abusers, fostering positive interactions among participants and promoting recovery-Counseled parents on educational and advocacy needs, guiding families through resources and support systems to enhance their well-being-Provided crisis counseling and victim advocacy to sexual assault and rape victims in Wake County hospitals, earning the Hospital Responder of the Year Award in 2009-2010

Aug 2009 - Jun 2010

Counseling Services Graduate Assistant

Buies Creek, North Carolina

•Conducts triages with students needing mental health counseling•Assesses suicidality and risk of self- injury•Provides crisis counseling and safety planning•Consultations and coordination of care with various on campus and off campus resources•Document all client contact and case management•Provides case management for over a hundred clients in a school year•Participate in planning committees and activities boards representing the Counseling Services Department•Write and collaborate on monthly and annual reports•Construct and update the Counseling Services Department Policies and Procedures Manuel

Jul 2008 - Dec 2009
3 education records

Brittney Painter education

Bachelor Of Science, Psychology

Activities and Societies: President and Co-founder of the Campbell University Catholics Club

FAQ

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What company does Brittney Painter work for?

Brittney Painter works for 21CS.

What is Brittney Painter's role at 21CS?

Brittney Painter is listed as Customer Success Manager at 21CS.

Where is Brittney Painter based?

Brittney Painter is based in Stella, North Carolina, United States while working with 21CS.

What companies has Brittney Painter worked for?

Brittney Painter has worked for 21Cs, Brynn Marr Hospital, Personal Touch Pet Grooming And Boarding, Coastal Carolina Neuropsychiatric Center, Pa, and Coastal Carolina Neuropsychiatric Crisis Services, Pa.

How can I contact Brittney Painter?

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What schools did Brittney Painter attend?

Brittney Painter holds Master Of Business Administration - Mba, Health/Health Care Administration/Management from University Of North Carolina Wilmington.

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