Brittney Patrick Email & Phone Number

Lehi, Ut, Us

Draper, Utah, Us

Dublin , Ireland, Ie

Helping businesses make learning a simple, engaging experience with the LearnUpon LMS

Salt Lake City, Utah, Us

• Exceeded department metrics (proactive outreach of 30-40 families daily) by developing processes to increase efficiency• Successfully encouraged expansion of platform to new users• Managed account relationships at scale (275+ assigned accounts)• Increased measurable adoption of the platform through strong client relationships by using active listening and showing empathy in conversation• Delivered data-driven user engagement reports and consulted on areas of risk and improvement• Participated in extracurricular projects to increase customer happiness

Salt Lake City, Utah, Us

San Francisco, California, Us

• Built relationships with students and parents while teaching one-on-one courses — maintained 100% customer satisfaction with 1950+ responses• Exceptional retention of customer relationships leading to service contract renewal and new customer sales conversions• Created a process to automate and increase efficiency by 2x for daily student feedback using Google Sheets• Organized personal class schedule — over 3,300 courses taught to date• Managed time effectively while teaching several back-to-back courses

Beijing, Beijing, Cn

Managed personal class scheduling across multiple company platforms, planned and taught courses, communicated student performance to parents and company using rubrics

West Jordan, Utah, Us

Planned and taught lessons in all subjects, managed a classroom of students using positive reinforcement techniques, and established connections with students of all levels to create a better learning environment for all