Brittney Sanchez
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Brittney Sanchez Email & Phone Number

Customer Experience Senior Manager
Location: Nashville Metropolitan Area, United States 11 work roles 1 school
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Role
Customer Experience Senior Manager
Location
Nashville Metropolitan Area, United States

Who is Brittney Sanchez? Overview

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Quick answer

Brittney Sanchez is listed as Customer Experience Senior Manager based in Nashville Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Brittney Sanchez.

Brittney Sanchez previously worked as Customer Experience Manager at Nisolo and Customer Service Lead at Nisolo. Brittney Sanchez holds Associate Of Arts (Aa), Visual Communications from Fashion Institute Of Design & Merchandising.

Profile bio

About Brittney Sanchez

A positive, creative and driven customer experience manager offering the following strengths:• Knowledge of the retail industry including target market analysis, and promotional planning• Proficient in Shopify, ShipStation, ZenDesk, Gladly, and Slack• Execution of proper customer service strategies• Detail oriented, persuasive selling, creative thinker, and ability to work under pressure

11 roles

Brittney Sanchez work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Nashville Metropolitan Area

Feb 2024 - Jul 2024

Customer Service Lead

Nashville Metropolitan Area

Aug 2021 - Feb 2024

Customer Experience Representative

Nashville Metropolitan Area

Feb 2021 - Jul 2021

Customer Experience Representative

Nashville Metropolitan Area

Oct 2020 - Feb 2021

Customer Experience Associate

Carlsbad, California

• Promptly and courteously answer incoming customer calls• Resolve all customer inquiries and complaints to ensure customer retention and satisfaction• Update and charge credit card information as needed• Enter/document inquiries and responses in customers’ accounts• Support customer experience manager with training new and existing customer service staff

Jul 2018 - Mar 2020

Customer Care Representative

Culver City, California

• Manage large amounts of incoming calls• Identify and asses customers’ needs to achieve satisfaction through phone, live chat and email• Handle customer complaints, provide appropriate solutions and alternatives within time limits• Adjust Inventory, handle all fraudulent cases, and process all in-house and warehouse returns• Process customer orders and keep records of all customer interactions

Mar 2017 - Apr 2018

Sales Associate

Los Angeles, California

Sep 2016 - Mar 2017

Sales Specialist

Los Angeles, California

• Provide a best in class level of customer service through extensive product knowledge• Consistently meet sales and key performance metrics through strong selling and authentic clienteling• Provides customized and personal relationships with each customer/client• Understand and exemplify the rag and bone brand philosophy and opportunity• Maintain a knowledge and understanding of all Policy and Procedures

Oct 2013 - Mar 2017

Sales Supervisor

Los Angeles, California

• Achieve and exceed the personal sales and productivity goals agreed upon with the storemanager• Quick thinker who listens to the customer and can identify his/her needs and overcomeobjections if raised• Demonstrate a complete knowledge of the merchandises’ features and benefits to maximizethe sales opportunity• Client book management and clienteling

May 2011 - Oct 2013

Sales Associate

Los Angeles, California

•Ensure that each customer receives outstanding service by providing a friendly environment•Maintaining product knowledge•Ringing up sales at registers and/or bagging merchandise•Assist in floor moves, merchandising, and display maintenance

May 2010 - Apr 2011

Studio Service Intern

Beverly Hiils

•Assist in helping stylist pull clothes•Preparing looks in garment bags to send out•Checking in returned pieces•Organizing back stock

Oct 2010 - Dec 2010
1 education record

Brittney Sanchez education

FAQ

Frequently asked questions about Brittney Sanchez

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What is Brittney Sanchez's role at their current company?

Brittney Sanchez is listed as Customer Experience Senior Manager.

Where is Brittney Sanchez based?

Brittney Sanchez is based in Nashville Metropolitan Area, United States.

What companies has Brittney Sanchez worked for?

Brittney Sanchez has worked for Nisolo, Prana Living, Beyond Yoga, Jenni Kayne, and Rag & Bone.

How can I contact Brittney Sanchez?

You can use AeroLeads to view verified contact signals for Brittney Sanchez, including work email, phone, and LinkedIn data when available.

What schools did Brittney Sanchez attend?

Brittney Sanchez holds Associate Of Arts (Aa), Visual Communications from Fashion Institute Of Design & Merchandising.

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