Brittney Sia Email & Phone Number

Long Beach, California, United States

Culver City, California, United States

Burbank, California, United States

Conducted competitive research and provided high-level, comprehensive analysis of industry insights, market trends, consumer behavior, and new media / technology to support Disney entertainment brands (National Geographic, ESPN, ABC News, and Marvel) with strategy and ideation for their digital products and consumer experiencesResponsibilities: • Researched and presented competitive data analytics and insights to cross-functional partners and stakeholders, supporting and shaping the strategy, maintenance, and innovation of Disney’s digital products and consumer experiences.• Co-authored weekly entertainment technology newsletters for c-level executives that reflect business goals, offer industry-wide perspectives, and inform decision-making for commercialization.• Provided expertise on advertising industry trends, assisting ESPN and ABC News with advertising innovation, integration, and revenue-driving experiences across multiple platforms.• Influenced National Geographic's content gating iteration by analyzing market trends, consumer insights, and product performance, resulting in a 9% increase in click-throughs to subscription order pages within the first month of launch.Honors:• Elected for the Disney Parks Blog AANHPI Month Cast Member Feature – Disney Parks Blog • Featured in the Life At Disney “Celebrating our DMED AANHPI Community” project – Life At Disney Career Site• Highlighted at the 2022 D23 Expo “Life At Disney” Booth

Carson, California, United States

• Assisted in the coordination and execution of special events and occasions with an average of 300 guests in attendance• Managed “day-of” event logistics—oversee and collaborate with vendors, troubleshoot last-minute challenges, and effectively communicate with other team members to carry out timelines

Anaheim, California, United States

• Established and implemented an effective onboarding roadmap for new hires, providing the resources and training necessary to succeed in their roles and uphold Forbes Travel Guide and The Walt Disney Company standards• Instructed new hire onboarding and employee development courses, focusing on problem identification and prevention, customer-centricity, effective communication, and pertinent company knowledge• Consulted and collaborated with cross-functional partners to assess development needs, recommend delivery methods, and implement plans accordinglyAchievements:• Selected amongst 250 candidates company-wide to participate in Disney’s CODE:Rosie Program for Product Management.

Disney'S Grand Californian Hotel And Spa | Anaheim, California

• Actively supported the daily operations of the hotel by working independently and collaboratively to ensure guest needs and expectations are met throughout their visit• Assisted over 50 Cast Members handle difficult situations and resolve concerns by providing solutions that create seamless guest experiences and increase guest satisfaction• Trained new hires through one-on-one coaching, delivering learning material tailored to their individual learning style• Mentored all employees in hard skills—new computer software and technology—and soft skills—teamwork, communication, and time managementAchievements:• Modified employee training guidelines and fabricated a new hire manual that increased employee retention by 5%; all materials are still in use• Bestowed “Five Keys” recognitions for managing multiple tasks and employees, flexibility in alleviating operational demands, and due diligence in guest experience recovery

Redondo Beach, Ca

• Managed the company’s data records to maintain the daily operations of the clinic by completing client intakes, inputting data into Millennium software, and filing and preparing client paperwork for staff, being mindful of confidential information• Scheduled appointments that accommodate clients’ requests and needs• Immediately addressed client questions and concerns in an empathetic and effective manner to ensure exceptional customer service

Orange County, California Area

• Directed the drafting and printing of the final community report for the network• Independently researched and developed six pages to complete the report and ensure its coherency• Served as a liaison between researchers, community partners, and staff of the network to meet all deadlines General Information: "Weaving an Islander Network for Cancer Awareness, Research, and Training (WINCART) is a collaborative community-based participatory research (CBPR) effort to reduce cancer health disparities among Pacific Islanders in Southern California. WINCART's mission is to promote healthy Pacific Islander communities through increasing cancer awareness, collaborative research programs, and providing valuable leadership and training opportunities."

Garden Grove, Ca

• Organized and executed significant fundraising events to support the company’s programs and services • Collaborated with professionals and staff to execute OCAPICA’s first food-tasting event, “Tastemakers of Orange County,” raising $50k for the company with over 550 people in attendance• Consistently marketed and promoted all events through various websites to meet each event’s sales goals

Orange County, California Area

• Actively engaged and interacted with students and parents through activities and presentations to simplify the financial aid process for college • Addressed issues and questions promptly to ensure that all clients understood how to navigate the process and complete applications• Offered one-on-one college-preparation services to assess and attend to each student’s needsGeneral Information about the position: "The College Futures Foundation (CFF) Program Support Coordinator works with the Program Coordinator to provide FAFSA completion support and assistance at Savanna and Magnolia High School. In partnership with the Savanna High School (SHS) and Magnolia High School (MHS) Counseling Department, OCAPICA staff facilitate and ensure completion and submission of the Free Application for Federal Student Student Aid (FAFSA) or the California Dream Act Application (DREAM) by all senior students at each school site."

University Of California, Irvine

• Promoted all events and services via web and in-person boothing by engaging with students, faculty, and the greater campus community• Ensured and sustained the facility's welcoming and safe environment by providing LGBTQIA+ resources and aids, offering empathy and support to visitors while maintaining confidentiality, and fostering positive relationships with event attendees • Assisted staff and directors in executing special events, ranging from preparation work and coordination to actively leading the event in collaboration with other interns

University Of California, Irvine

• Booked various venues and coordinated with appropriate vendors for the organization• Planned and organized events and social gatherings to give general members the opportunity to interact and build new friendships• Participated in cultural activities and events through Alyansa ng mga Kababayan at UCI and the Cross Cultural Center

Bachelor Of Arts (B.A.), Social Ecology

Activities and Societies: Kababayan at UCI, Alyansa ng mga Kababayan, Associated Students UCI (ASUCI)

High School Diploma

Activities and Societies: Carson Streetdance, College Center Peer Counseling, Kiwanis Key Club - District 19 South, National Honors.