Britt Ng Email & Phone Number

Singapore

Singapore

Overseeing the wine operations of Shangri-La Singapore, Shangri-La Rasa Sentosa Singapore, Hotel Jen Tanglin Singapore, and Hotel Jen Orchard Gateway

Shangri-La Hotel, Singapore

My current role involves managing the wine program of a flagship property consisting of 9 different F&B concepts with a team of passionate sommeliers and assistant sommeliers; ensuring quality, guests satisfaction and profitability.

Bread Street Kitchen By Gordon Ramsay

Pre-opening team for the latest celebrity chef restaurant in Marina Bay Sands

Saveur Art By Saveur Group Of Restaurants

- Pre-opening team in setting up the 70-seater French Restaurant in Orchard Road's top luxury mall.- Manage general operations of the restaurant.- Train & Supervise a team of 13 FOH staff, ensuring high service standards and product knowledge.- Plan & set up the beverage program which includes a comprehensive French wine list of 45 labels.

Singapore

- Recommend food and wine pairings to guests, and serve wines with the highest standards.- Manage the restaurant’s wine list which has over 500 labels with 25 WBTGs, ensuring a diverse list in alignment with the bistro’s cuisine and price points.- Manage restaurant’s wine inventory with over 2,200 bottles, ensuring stock availability and maintaining a healthy beverage cost. - Organize and oversee monthly wine dinners, including establishing strong partnerships with suppliers.- Created a 18-weeks wine training program to equip floor staff with excellent food and wine knowledge.- Assist the General Manager in restaurant operations, including frequent menu updates, organizing private events and undertake the duties of floor manager.

Singapore

- Assist Head Sommelier in managing the wine program.- Possess excellent understanding of restaurant menu and the service standards required, hence able to deliver an outstanding restaurant experience to guests.

Singapore

- Part of pre-opening team of db Bistro Moderne.- Expedite food orders in a high-volume and fast-paced restaurant, with over 250 covers a night.- Ensure excellent and timely coordination of food service, including ensuring that orders are being correctly filled and helping service staff serve everyone at the table simultaneously.- Possess resilience, and ability to perform and manage conflict in a high pressure environment.

Charlotte, North Carolina Area

- Participate in a work & travel program to be an associate in a restaurant in Carowinds Theme Park at North Carolina, USA. - Exposed to the operations of a theme park restaurant including scheduling, inventory, and stock ordering.- Develop great interpersonal communication skills with both international fellow associates and customers.

Bachelor Of Engineering (B.Eng.), Engineering Science - Nanoscience & Nanotechnology

Gce A Level