Brittni Wilkerson Email and Phone Number

(*Position changed due to internal company restructuring.)

Company Associate of the Year | Community Manager (2020)Emerson Park - Property of the Quarter (2020, Q1)Emerson Park - Property of the Quarter (2019, Q2)Property Manager of the Quarter (2018, Q4)

Community Experience Portfolio:Grand at Polaris - Property of the Quarter (2018, Q3)Grand at Polaris - Property of the Quarter (2017, Q4)

Ambassador of the Month - 3rd Quarter, 2015

Sheraton Iowa City Hotel & hotelVetro(Promoted from Front Desk Agent in November 2013)

Marching Music's Major League™-Managed set-up, operation, & ticket reconciliation of 50+ box offices per season-Inventoried merchandise for on-site competition sales-Processed phone orders & created ticket manifests for Reserved & VIP competition venue seating-Organized & distributed food product for “Corps Purchasing Project” in regional US cities-Independently constructed materials for “Friends of DCI Scholarship” selection committee-Handled confidential information & hosted VIP guests during “DCI World Championships” at Lucas Oil Stadium – Indianapolis, IN

Disney Youth Programs - Walt Disney World® Resort"Festival Disney"-Planned & executed an educational, 9-weekend youth music festival-Managed ordering, construction, storage, transportation, & distribution of 1000+ festival awards -Escorted & hosted 500+ performance ensembles at WDW Theme Parks-Partnered with Disney Performing Arts & Group Sales to promote & coordinate other Disney-Produced & Third-Party events including: Festival Disney, The Disney Honors, Twirl Mania, American All-Star United States Dance/Drill Team Championship®, Disney Youth Education Series Events, and Night of Joy-Orchestrated load-in, set-up, & tear-down of 2,000-5,000 person capacity venues

Universal Studios Florida® Marquee Events-Supported stage management during Universal-Produced park productions: Halloween Horror Nights®, Grinchmas™ & “Fast & Furious 6” promotion-Motivated & led 40+ performers in high pressure environments-Partnered with other park operations to communicate event logistics-Monitored guest & team safety onstage & backstage-Reported costume inventory & stage decoration alterations to technicians

"British-Inspired, American-Crafted" Member of Initial Opening Team for The Pub Orlando- Provided knowledge of 150+ beverages and 50+ food menu items- Attained proficiency using Aloha Point of Sale System and OpenTable® Reservations System- Coached fellow team members on menu products and trained them to use restaurant technology- Shadowed events/sales manager in preparation for private and special events- Administered guest service through empathy, guest recovery techniques, and awareness

Rosen College of Hospitality Management- Coordinated, marketed, and scheduled 20+ student academic and spirit events- Created banquet event orders for catering and event staff- Prepared travel, invoices, and contracts for outside vendors- Processed financial receipts and deposits for the accounting department- Updated social media websites and marketing materials for events- Recruited support through direct contact with professional student body

O-Team Member: 2010 - Presented Freshmen and Transfer Orientation Programs for 12-month term- Hosted campus tours for 60+ total family and student groups- Promoted on-campus resources and vendor services to families and students- Advised new students during class semester registration process- Served as Resident Assistant for 3-month term- Facilitated work-centered and recreational large-group staff activities

-Organized instrument inventory for the university marching band program-Answered inquiries regarding all credited music courses-Maintained practice space and classroom access on property

District/County Certified High School Teacher-Unified diverse cultural and ethnic student population-Contributed creative direction towards show concept design-Improved competition scores in 80% of captions from previous years-Catered to specific student needs by utilizing various teaching methods

(Concentrated Focus in Weddings and Banquets)- Assisted renowned wedding coordinator/florist during preparation and production for 500+ events- Penetrated Mid-Ohio Valley market of engaged couples during inception of the "Bridal Extravaganza" expo and continuously increased attendance and business bookings in following years- Managed and exceeded clients' expectations throughout course of events - Created streamlined venue décor utilizing company-owned chair/table fixtures, floral and greenery - Strengthened relationships and established credibility with local vendors