Product (Retention)
New York, Ny, Us
• Introduced new features aimed at retaining Blue Apron subscribers and reducing customer churn.• Successfully launched commenting and social experiences across mobile and web platforms, leading to increases in retention.• Developed analytical skills to leverage data and provided key insights that informed product decisions.• Worked directly with Senior PMs & product directors — aligned consistently with key members in a variety of departments, including: engineering, design, marketing, analytics, supply chain, and culinary. • Focused on writing clear and concise spec documents for seamless software development and design work.• Gained proficiency using software tools including: Amplitude, Optimizely(A/B Testing), Looker, and JIRA.• Monitored data after feature launches to understand the positive or negative effects imposed on the business