Britt Pezzillo Email & Phone Number

Philadelphia, PA

• Developed full-stack CMS features and APIs in React/Express, collaborating with senior engineers to build tools that improved internal workflows, reduced load on MongoDB clusters, and improved the content retrieval.
• Led monthly audits as the team’s security rep for the CMS and Mobile APIs. Patched application vulnerabilities, produced DAST reports and SBOMs, contributing to a stable SOC2 security posture
• Monitored and maintained AWS Lambda production system health, proactively responding to and escalating incidents, and collaborating with other teams to resolve issues swiftly, ensuring adherence to SLAs and minimizing.
• Contributed to Terraform infrastructure automation tasks and supported the team by improving and remediating CircleCI configurations

Philadelphia, PA

• Expanded TypeScript-based integration test frameworks, increasing overall Mobile API test coverage
• Developed and implemented an end-to-end (E2E) test suite for iOS native applications using XCUITest, automating critical workflows and confidence in the mobile app
• Designed and executed verification and validation test plans, ensuring software requirements were thoroughly met and referenced in the QMS system
• Performed exploratory testing of native mobile apps, mobile APIs and internal CMS systems to identify edge cases and provide feature improvement feedback

Philadelphia, Pennsylvania, United States

• Ensured quality remote & onsite technical support and turn around for complex issues in a rapid pace/high stakes environment that included legacy and enterprise equipment at scale
• Performed on-premises regression and end-to-end testing for platform engineering teams during internal go-lives
• Prevented loss of patient data by developing backup solutions for critical lab devices & workstations
• Deployed remote monitoring solutions to reduce downtime of mission critical equipment
• Rapidly deployed Cisco networking equipment and mobile workstations for COVID-19 testing and vaccination sites
• Delivered hybrid support for live surgical theaters and clinical laboratories, including Windows, Linux, Mac and embedded devices

Philadelphia, PA

• Evaluated & supported Windows & MacOS operating system installations, configurations and upgrades through SCCM and Jamf
• Designed and led Operating Room upgrades and supported surgical embedded devices & radiography equipment
• Diagnosed and investigated issues with deployments during organization wide Office 365 migration

Trenton, New Jersey, United States

• Created board game illustrations, concept art and graphics to spec for major publishers, such as Marvel, Asmodee and Fantasy Flight Games
• Coordinated cross-team communication to ensure timely publication and quality products
• Provided remote recovery and variable support for other independent contractors, including website/DNS configuration, patching advice, hardware troubleshooting and tool customization

Princeton, NJ

• Managed a rapidly growing team focusing on in-person, social media and website engagement which yielded active membership growth by 80% over 2 years.
• Evaluated and deployed automated member card swipe machines to replace a manual punch card system resulting in a streamlined customer experience.
• Automated routines in ZenPlanner software to improve bill processing workflow sand increase new member retention.

Dover, NJ

Supported complex lab and classroom environments of ~250 devices including MacOS workstations, laptops, A/V equipment and networking equipment for both faculty and students

Lawrenceville, NJ

Diagnosed and assessed computer systems in-store and in-home. Recommended technologies for customers and implemented networking solutions.

3-Year Trade Certificate, Graphic Design

Al Williamson Memorial Scholarship

Engineering

Attained credits in Computer Science, Engineering and Humanities courses.