Brittany S. Email and Phone Number

Application Management: Monitored and maintained application performance in compliance with organizational regulations.Issue Resolution: Troubleshot user issues and managed ticket assignments to ensure prompt resolution.Vendor Management: Oversaw and managed relationships with 100+ vendors, contributing to the company’s double-digit growth.System Implementation: Efficiently tested and implemented new procurement systems, aligning them with company goals despite challenges.Documentation and Training: Developed and standardized enterprise-wide documentation, and created engaging training presentations to ensure effective user adoption.Vendor Compliance: Persuasively communicated the benefits of new systems to vendors, ensuring compliance with organizational processes.Adaptability: Demonstrated flexibility in adapting to ongoing changes with new software applications, applying learned skills to enhance processes.

• Accurately updated/maintained clinical systems within project timelines• Conducted pre-enrollment screenings with subjects• Prepared, handled, distributed clinical documentation for research team• Successfully tracked/managed Case Report Forms (CRFs) queries• Central contact for clinical team for designated projects, correspondence/ documentation

• Filed records• Answered phones• Scheduled appointments• Additional administrative tasks