Briana Wiblitzhouser Email & Phone Number

Greater Chicago Area

• Identified and resolved billing system issues totaling $789,791.59 and affecting 19,230 distinct invoices
• Decreased year-over-year EDI invoice rejections by 82.43% in 2019 and a further 88.95% in 2020 alongside an invoice volume increase of 29.52%
• Created and implemented departmental Key Performance Indicators and regularly evaluated them against industry standards to ensure optimal performance
• Worked closely with the Engineering team to analyze, streamline, and automate… Show more
• Worked closely with the Engineering team to analyze, streamline, and automate existing EDI and manual billing processes
• Created a company-wide standardized SOP format and documented all billing departmental rules and procedures

Greater Chicago Area

• Ensured compliance with all utility and state-specific low-income customer eligibility standards
• Prepared accounts receivable aging reports and directed all business-to-business collection efforts
• Posted payments and credits to customer accounts in a timely manner

Irvine, CA

• Verified detailed tax data from documents and returns
• Ensured the accuracy of the tax software's functionality to successfully prepare tax documents
• Worked with multiple Big 4 CPA firms to help to expedite the overall tax season process with a paperless workflow

Raleigh-Durham, North Carolina Area

• Prepared and maintained expense reports for 10+ company executives
• Processed over $1.3 million in check and credit card payments
• Processed an average of 280 invoices a week, totaling over $1.2 million in 3 months
• Accounts receivable and accounts payable/collections on over 300 accounts
• Assisted with conducting monthly, quarterly, and year-end account closeouts, as well as audit preparation

Charlotte, NC

• Ensured accounts receivables were accurate and up-to-date in a 671-unit apartment complex with over 1,200 accounts, tracking over $800,000 in inflow each month
• Oversaw analysis and resolution of billing discrepancies for entire community
• Conducted monthly account audits, including collections on delinquencies when necessary

Charlotte, NC

• Collected and managed over $3.4 million in accounts receivable
• Kept up-to-date records of company’s cash flow
• Processed payroll on a bi-weekly basis using Performance Payroll
• Input and tracked all supplier invoices and credit card expenses using QuickBooks
• Performed monthly audits and reconciliation against all company bank accounts and lines of credit

Charlotte, NC

• Completely restructured company workflow and two document filing systems to improve efficiency
• Analyzed and managed all customer satisfaction reviews and responses using Angie’s List and Google+
• Managed customer information database of over 1,800 customers via AccuLynx
• Assisted customers by responding to daily inquiries and directing calls
• Planned and booked all travel, including internationally, for high-level company executives
• Planned and scheduled all activities… Show more

Charlotte, NC

• Ensured a safe and comfortable play environment for groups of 10-30 dogs in an open setting
• Closely monitored the health of all animals in our care
• Trained in Pet First Aid to respond accordingly
• Responsible for correct distribution of medicine and food for all boarding dogs

Cary, NC

• Played a vital role in the creation and regular maintenance of the company website
• Employed Search Engine Optimization (SEO) strategies to maintain strong Internet presence andgeneration of inbound traffic
• Wrote and published bi-weekly leadership blog posts detailing enviromentally sustainabletechnologies within the construction industry
• Maintained corporate social media pages, including Facebook and Angie's List

Bachelors Of Science, Psychology & Biology, 3.42 Gpa

Activities and Societies: Chancellor’s List Spring 2012; Dean’s List Fall 2010 & Fall 2012; Golden Key Honour Society Fall 2012 - Spring.

Diploma, 4.32 Gpa