With over 15 years of experience in software development, I am currently leading the CRM and Call Center software solutions team at Garanti BBVA Teknoloji, the technology subsidiary of one of the largest banks in Turkey. I have a Master of Science degree in Engineering and Technology Management from Bogazici University, and I am proficient in Oracle SQL Developer, Oracle Database, and software development&technical design. My core competencies include project management, data analysis, problem-solving, and communication. My mission is to deliver high-quality, innovative, and customer-centric software solutions that enhance the efficiency, productivity, and satisfaction of the bank's internal and external stakeholders. I work with a diverse and talented team of software specialists, and I value collaboration, learning, and feedback. I am always looking for new challenges and opportunities to grow and contribute to the organization's goals and vision.