Brian Kearns Email & Phone Number

San Diego, Ca, Us

Cupertino, California, Us

- Leading an organization specializing in test engineering in the System Experience and Enterprise and Education organizations responsible for the foundational software in Apple’s iOS, iPadOS, macOS, watchOS, tvOS and visionOS operating systems. - Leading an organization of more than 30 engineers developing and driving machine testability, framework development and tools development across Software Engineering, and Apple.

Cupertino, California, Us

- Lead the Core System Experience Test Engineering organization encompassing core test engineering technologies and frameworks team in Intelligent System Experience, and the System Experience Test Engineering team focused on testing Apple’s OS core technologies like WidgetKit, UserNotifications, ActivityKit as well as the system applications and foundational frameworks for iOS, macOS, watchOS, tvOS and visionOS.

Cupertino, California, Us

- Managed the System Experience Test Engineering team and it’s development of frameworks, tests and tools for components such as SpringBoard, Control Center, Notifications, Settings, WidgetKit, Dock, Universal Control and more core components of Apple’s platforms iOS, iPadOS, macOS, watchOS, tvOS and visionOS.

Cupertino, California, Us

- Lead test engineering for System Experience Engineering.- Manufactured company wide frameworks, applications, machine learning models, unit tests and integration tests that validate APIs and performance of core system frameworks for iOS, iPadOS, macOS, tvOS, and watchOS.- Constructed extensive test coverage for core technologies such as SpringBoard, UIKit, UserNotifications, WidgetKit, and more.- Created system frameworks and test automation to support bring-up and validate build quality for the transition to Apple Silicon on macOS.

Cupertino, California, Us

- Qualified Safari and WebKit identifying security, UI, and functionality flaws for releases of iOS 8, iOS 9 and iOS 10.- Developed a wide array of test automation reducing testing overhead and eliminated specific testing scenarios with Objective-C and Swift. - Engineered multiple applications in Objective-C and Swift to improve testing quality and allow for improved, simplified, and detailed bug reports.

Cupertino, California, Us

- Achieved high Net Promoter Score (Customer Satisfaction) with creative and innovative solutions to customer issues while maintaining the highest number of delivered sessions.- Sustained repair quality of Apple’s core products, insuring a timely turn around of customer product.- Facilitated peer training focused on repair strategies, diagnostics, documentation, and device architecture.- Mentored team on new products, repair strategies and customer service initiatives.

Cupertino, California, Us

- Developed software solutions for Apple Retail and Apple’s Authorized Repair Channels alongside the company’s Service Solution Design Team as a Career Experience.- Created software that insured the successful roll out of multiple repair strategies.- Administered training to consultant repair teams on software I engineered, creating consistency of new initiatives.- Authored detailed technical documentation on software developed by myself and others, allowing foreign locations to implement strategies efficiently.

Cupertino, California, Us

- Achieved high Net Promoter Score (Customer Satisfaction) with creative and innovative solutions to customer issues while maintaining the highest number of delivered sessions.- Sustained repair quality of Apple’s core products, insuring a timely turn around of customer product.- Earned a certification to service Apple's mobile product lines to repair relationships and issue with our customers and develop long lasting relationships.- Coached customers with their existent products thought trainings through the One to One program. Creating personal connections with customers and helping them make the most of their products.- Exceeded expectations at developing peers and troubleshooting customer concerns. This developed my knowledge guiding me towards being promoted to Genius.

Cupertino, California, Us

- Achieved high Net Promoter Score (Customer Satisfaction) with creative and innovative solutions to customer needs.- Demonstrated Apple's visions with providing workshops to the community and educating customers on the products they already know and love.- Enriched the lives of children while facilitating camps for schools and groups teaching them the features and benefits of iMovie and other core applications.- Showcased my technical knowledge which aligned my path at Apple to being promoted to the role of Service Specialist.

Computer Science (B.S.), Computer Software Engineering

High School