I have nearly ten years of experience providing after-sales customer support, account management, risk analysis, business process improvement and documentation for various satellite and telecommunications projects. I have an MBA from Istanbul Bilgi University and a Master's degree in Computer Engineering from Ahmet Yesevi University, as well as multiple certifications from IBM.My core competencies include customer relationship management, manufacturing process improvement, empathy mapping, and technical sales and support. I am passionate about providing innovative and smart solutions that meet customers' needs and expectations, while ensuring quality, efficiency and profitability. My goal is to contribute to the growth and success of my relevant position and customers by using my technical skills, business acumen and agile approach.
Listed skills include Microsoft Office, Sql, Ibm Servers, Iş Analizi, and 38 others.