Self-starting, high-energy leader with 19 years of extensive experience in a dynamic startup environment involving acquisitions, divestitures, business development, customer success, sales, incremental sales, merchandising, and P&L management. Key player in standing up uBreakiFix Corporate stores for Asurion. Launching and crushing sales goals in the uBreakiFix channel and contribution to the development of sales in the franchise network along with all of the many things that it takes to run retail / service stores.Proven track record in people leadership and developing distributed teams through coaching and development, developing and optimizing SOPs. Skilled in organizational tasks and effective in both interpersonal and group communication in ambiguous, hyper-growth scenarios. Leading and developing processes to drive unprecedented SEO scores inside of company channels. Aptitude for managing projects from intake to adoption in the field. In-depth experience managing inventory in SMBs to big-box retail consumer packaged goods (CPGs). Core Competencies:Coaching & Mentorship | Technology Repair | ITAD | Training & Development | Team Building | SaaS Sales Development | Customer Retention | Churn | Revenue Growth | P&L Management | Communications | Change Management | Continuous Improvement | Critical Thinking | Strategic Planning & Execution | Innovation | Financial Planning | Competitive Analysis | Business Strategy | Customer Acquisition | Customer Retention | Churn | Merchandising | Incremental Merchandising | Marketing | B2B Development | Workforce Planning | Productivity