Senior Brokerage Manager At Digital Senior Benefits (Digitalbga)
CurrentAs a Senior Brokerage Manager, I oversee a global team of over 100 Independent Broker Telesales Agents operating remotely. In this leadership role, I serve as both a Sales Coach and Mentor, ensuring continuous motivation and training to enhance sales productivity. My team consistently achieves an annual sales range of $9.6 to $11 million.In addition to driving sales performance, I lead internal investigations related to insurance fraud and unethical practices, collaborating with Insurance Carriers to address any concerns regarding agent conduct.A pivotal aspect of my role involves the recruitment process, where I conduct interviews to identify qualified agents. I manage end-to-end onboarding operations, ensuring agents are contracted, trained, and ready for deployment under the guidance of Regional Sales Directors.responsibilities extend to comprehensive training on our technology stack, Computers, including our proprietary CRM system, as well as providing sales and carrier training. Through weekly Zoom meetings featuring dynamic PowerPoint presentations, I foster a collaborative learning environment, ensuring that agents are well-equipped to excel in their roles.
