Desktop Support Engineer
Current
Apr 2024 - Present
AeroLeads people directory · profile
Byron Herrera Email & Phone Number
Desktop Support Engineer at Prosource
at
prosource.it
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Support Engineer at Prosource
Location
Houston, Texas, United States
Company size
Who is Byron Herrera? Overview
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Quick answer
Byron Herrera is listed as Desktop Support Engineer at Prosource at prosource.it, a company with 360 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Byron Herrera.
Byron Herrera previously worked as Desktop Support Engineer at Prosource.It and Desktop Support Engineer at Hcl Technologies. Byron Herrera holds Master Of Science In Information Technology, Concentration In Military Defense from American Intercontinental University.
Company email context
Email format at prosource.it
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prosource.it
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Profile bio
About Byron Herrera
Experienced Desktop Support Technician with a demonstrated history of working in the information technology and services industry. Bilingual, English and Spanish, skilled in Technical Support. Robust information technology professional background.
Current workplace
Byron Herrera's current company
Company context helps verify the profile and gives searchers a useful next step.
Prosource.It
10 roles
Byron Herrera work experience
A career timeline built from the work history available for this profile.
Desktop Support Engineer
- Deliver outstanding customer service.- Provide support to Executive and Trading Teams.- Support mobile devices (iOS and Android).- Set up mobile devices to access the company's resources with mobile device management (Intune Company Portal).- Troubleshoot network connectivity, including WiFi and Ethernet.- Diagnostic connection issues with Virtual.
Sep 2019 - Apr 2024
Desktop Support Engineer
Provide end user with the most phenomenal customer service.Assist to migrate end user from Windows 7 to Windows 10.Troubleshoot problems with Office 365 and other programs required by end user.
Aug 2018 - Sep 2019
Desktop Support Technician
Provide technical support to end users with exceptional Customer Service skills.Install, upgrade and troubleshoot workstations operating systems including (Windows 7, 8, 10 and Mac OS)(Desktops and Laptops including Microsoft Surface Pro and Macbook Pro).Support mobile devices (iPhone, iPad, Android tablets, and phones). Troubleshoot wireless connectivity.
Feb 2016 - Aug 2018
Help Desk Technician
Edg Consulting Engineers
- Responsible for providing technical support relevant to a computer network.- Installing, patching and upgrading workstation operating systems (Windows 7 and 8)- Install and maintain PC hardware and software to allow computer users to access the network.- Create and maintain accurate network documentation.- Responsibility includes providing application.
Nov 2014 - Nov 2015
Leasing Consultant
howed valued customer service to future residents providing good customer service. Maintained computer system, provided basic troubleshooting to computers and printers.
Jun 2013 - Sep 2014
Assistant Manager
Lakeside Forest Apartments
Dealt with customers collecting monthly rent and marketing for available units to lease. Provided basic support to computers, updates.
Nov 2012 - Jun 2013
Assistant Manager
Casitas Nueva
Jun 2012 - Oct 2012
Assistant Manager
Hm Equity Management
Mar 2011 - May 2012
Assistant Manager / Leasing Agent
Holistic Equity Management
Jun 2009 - Feb 2011
Team & coworkers
Colleagues at prosource.it
Other employees you can reach at prosource.it. View company contacts for 360 employees →
SR
Steven Rhynas
Colleague at Prosource.ItGreater Aberdeen Area, United Kingdom
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AF
Alan Forrest
Colleague at Prosource.ItGreater Aberdeen Area, United Kingdom
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LR
Laura Riedel
Colleague at Prosource.ItCincinnati, Ohio, United States, United States
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RK
Robert Knox
Colleague at Prosource.ItMiami, Florida, United States, United States
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JL
John Lucito
Colleague at Prosource.ItMunster, Indiana, United States, United States
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SW
Susan Walker
Colleague at Prosource.ItUnited Kingdom, United Kingdom
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JG
Joel Gordon
Colleague at Prosource.ItLebanon, Ohio, United States, United States
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JS
Jude Schenck
Colleague at Prosource.ItAberdeen, Scotland, United Kingdom, United Kingdom
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AT
Andy Thompson
Colleague at Prosource.ItBelfast Metropolitan Area, United Kingdom
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RA
Robert A. Markovich
Colleague at Prosource.ItGlendale Heights, Illinois, United States, United States
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Steven Rhynas
Colleague at Prosource.ItGreater Aberdeen Area, United Kingdom
View →
AF
Alan Forrest
Colleague at Prosource.ItGreater Aberdeen Area, United Kingdom
View →
LR
Laura Riedel
Colleague at Prosource.ItCincinnati, Ohio, United States, United States
View →
RK
Robert Knox
Colleague at Prosource.ItMiami, Florida, United States, United States
View →
JL
John Lucito
Colleague at Prosource.ItMunster, Indiana, United States, United States
View →
SW
Susan Walker
Colleague at Prosource.ItUnited Kingdom, United Kingdom
View →
JG
Joel Gordon
Colleague at Prosource.ItLebanon, Ohio, United States, United States
View →
JS
Jude Schenck
Colleague at Prosource.ItAberdeen, Scotland, United Kingdom, United Kingdom
View →
AT
Andy Thompson
Colleague at Prosource.ItBelfast Metropolitan Area, United Kingdom
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RA
Robert A. Markovich
Colleague at Prosource.ItGlendale Heights, Illinois, United States, United States
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4 education records
Byron Herrera education
Master Of Science In Information Technology, Concentration In Military Defense
Bachelor Of Science In Information Technology (Bsit) With A Specialization In Digital Investigations, Information Technology
Associate’S Degree, Information Technology, Networking System Administrator
High School Diploma
Lee High School
FAQ
Frequently asked questions about Byron Herrera
Quick answers generated from the profile data available on this page.
What company does Byron Herrera work for?
Byron Herrera works for prosource.it.
What is Byron Herrera's role at prosource.it?
Byron Herrera is listed as Desktop Support Engineer at Prosource at prosource.it.
Where is Byron Herrera based?
Byron Herrera is based in Houston, Texas, United States while working with prosource.it.
What companies has Byron Herrera worked for?
Byron Herrera has worked for Prosource.It, Hcl Technologies, Pomeroy, Edg Consulting Engineers, and Asset Plus Companies.
Who are Byron Herrera's colleagues at prosource.it?
Byron Herrera's colleagues at prosource.it include Steven Rhynas, Alan Forrest, Laura Riedel, Robert Knox, and John Lucito.
How can I contact Byron Herrera?
You can use AeroLeads to view verified contact signals for Byron Herrera at prosource.it, including work email, phone, and LinkedIn data when available.
What schools did Byron Herrera attend?
Byron Herrera holds Master Of Science In Information Technology, Concentration In Military Defense from American Intercontinental University.
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