Andrew Broadbent Email & Phone Number

In my role as Head of Service Delivery at NGS Super, I lead a specialist team focused on optimising operations and enhancing member outcomes. My responsibilities encompass vendor management, complaints and incidents, insurance delivery and claims, resolving escalated queries from our administration and helpline partners, and driving continuous improvement in process and service delivery. By collaborating with key stakeholders, I ensure that service standards are consistently met, while strategically enhancing efficiency and delivering value across the fund. My team’s work is essential in supporting both internal and external partners to maintain service excellence.

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

North Sydney

North Sydney

Graduate Diploma, Australian Migration Law

Emerging Manager Program, Organizational Leadership

Bachelor Of Psychological Science, Psychology

Diploma Of Financial Services (Financial Planning), Financial Services