Brock Benson Email & Phone Number

United States

Lincoln, Nebraska Metropolitan Area

Developed a C# application using Windows Forms and the FileNet API to streamline a manual, error-prone support process into a one-click operation. This tool allowed support analysts to input a task number and automatically retrieve related images from FileNet, reducing task time by 15-20 minutes per instance.Obtained and maintained a Government Security Clearance: Public Trust 6c.Contributed to an internal task management system built with Angular, C#, SQL, and REST APIs. Improved APIs and internal services to reduce errors and enhance system reliability.

Reston, Virginia, United States

Led RPA team, integrated Python, PowerShell, and REST APIs. Enhanced collaboration via scrum meetings and demos, aligning development with leadership goals and fostering innovation.As I advanced in my role, I became the team lead, where I not only continued hands-on coding and system architecture but also organized and conducted weekly scrum meetings with our three other developers. I further enhanced the RPA solution by integrating Python and PowerShell script capabilities, making REST API calls, and using Selenium for browser control. I actively engaged with leadership to overcome challenges in interface design and feature requests, ensuring alignment with organizational objectives. Additionally, I facilitated monthly leadership demos and participated in a hackathon, which helped prototype new features and strengthen team collaboration.

Reston, Virginia, United States

Co-authored C# RPA tool, boosting efficiency with 5x faster execution. Enhanced security by transitioning to C# native libraries and implemented TDD for robust, compliant code.I began my time at Empower AI as one of two developers responsible for co-authoring a GUI Robotic Process Automation (RPA) tool using C# and WPF. This project significantly improved efficiency, achieving a 5x reduction in RPA execution time. A critical aspect of the project was enhancing security compliance, transitioning from various open web technologies to C# with native libraries to address government security concerns. We employed dependency injection and test-driven development methodologies to ensure robust code quality within our Azure CI/CD pipeline.

Marshall, Minnesota, United States

Primary Developer for Schwan's Mail Order System, expanding shipping facilities, increasing order volume by 20x, and enhancing systems integration. In this role, I closely collaborated with marketing leadership to expand and enhance the Mail Order System. I developed and maintained various backend applications and services using C# and SQL. My responsibilities included configuring and launching 12 new shipping facilities over a 3-year period, which required coordination with leadership, IT support, and facility managers.One of our major achievements was increasing weekly order volume from 800 to 16,000 orders. We accomplished this growth through numerous system enhancements and integrations. I addressed several technical challenges that arose from the 20x increase in order volume, ensuring that our systems could handle the increased load without compromising performance or accuracy.Additionally, I worked with third-party vendors to integrate their order systems with ours, and I played a key role in optimizing our integration with the UPS WorldShip platform. This optimization allowed us to efficiently manage customer information and automate shipping label creation, further streamlining our logistics processes.Overall, my time at Schwan's allowed me to make a substantial impact on the company’s efficiency and growth. I gained a comprehensive understanding of the software development life cycle, from Quality Assurance to analysis, development, and communication with leadership, developers, and end users. This perspective has been invaluable in honing my expertise in software development, systems integration, and cross-functional collaboration.

Marshall, Minnesota, United States

Enhanced C# batch apps and UPS WorldShip integration, reducing shipping errors. Improved Pick sheets with Material Handlers, boosting packing accuracy. Regularly conducted code reviews for quality.I developed key modifications to several C# batch applications that served as microservices within our custom inventory management system. A significant achievement was collaborating with a UPS representative to enhance our existing WorldShip integration. By redesigning the process from flat files to a direct ODBC connection with a newly designed SQL Server table, I significantly reduced shipping errors, particularly when processing orders from non-primary locations.Additionally, I worked closely with Material Handlers to implement improvements to printed Pick sheets, which increased order packing effectiveness and minimized manual errors. My role also involved participating in regular code reviews, both for my own work and for other developers, ensuring that our codebase maintained high standards of quality and efficiency.

Marshall, Minnesota, United States

Designed and executed test cases for RSR handheld devices and the Mail Order System. Utilized SQL to setup and validate test case data. Gained foundational knowledge of the software development lifecycle. My responsibilities included writing and executing detailed system test cases and ensuring data accuracy by validating results within a complex SQL system. One of the key challenges I faced was navigating and verifying test data across large databases. I overcame these challenges by deepening my understanding of the systems and collaborating with other developers and QA engineers. My role was heavily focused on manual system testing due to the complexity and scale of the solutions. This hands-on experience provided me with a deep understanding of the Mail Order System which was crucial as I transitioned into a Systems Developer role, where I eventually became the primary developer.