A proven strategic leader at all levels who builds team-oriented, cohesive staffs and conceives new programs and practices that enhance efficiencies within the company. Gained insightful interpersonal skills through the Professional Skills & Career Strategies Course which covered: Professionalism, Conflict Resolution, Problem Solving, Teamwork, Influence and Communication Tactics and Project Management Fundamentals. Additionally, I am skilled in communicating effectively to upper-level management and advising on procedures that can improve the standard operating procedures of the business to save costs and provide a better service to our customers.