♦Developed a unique recruitment strategy specifically designed for the Knoxville market♦Responsible for all sales activity in the Knoxville market including; information presentations, networking events, open houses, corporate development, mailing campaigns, lead generation, relationship marketing, and closing of all student leads♦Created and implemented evolving recruitment strategies for continued growth of the Criminal Justice program

♦Recognized as the #1 Account Specialist out of 26 in the state of Tennessee in every quarter of 2014♦Specialized in outside Business to Business (B2B) sales.♦Developed and implemented 2014 business development plan; increased accounts from 39 to 50 in 2014♦Responsible for eleven new corporate partnerships resulting in $500,000 in generated revenue♦Controlled the logistics and maintenance of a $4.3M 150-unit fleet; improved ready rate of fleet by implementing truck tracking tool and reduced revenue loss by championing proper underwriting procedures♦Consulted corporations on maximizing fleet utilization, operation, and maintenance.♦Developed and presented cutting edge business solutions to corporate officers by offering a virtual fleet that allowed the match of revenues and expenses during projects, expansion, and growth♦Promoted to Senior Account Specialist in March 2015 for exceptional sales performance

♦Devised and implemented branch performance plans to increase operational efficiency♦Lead the development of under-developed markets, controlled costs, and exceeding customers’ expectations. ♦Supervised daily activity of rental branch; operating more than 150 vehicles representing $2.25 million in assets.♦Analyzed transportation needs for several companies and helped to establish Enterprise as a leader in the corporate travel market in the Knoxville area by successfully negotiating contracts naming Enterprise as the primary vendor for rental cars.♦Handled disputes with appropriate actions to ensure customer leaves completely satisfied; raised the branch Enterprise Service Quality Index (EQSI) from a 75% to a 93% over a 6 month period. Lead to an exceptional achievement award only given to the top %10 of 6,000 branches nationwide. ♦Promoted to Enterprise Commercial Trucks division for outstanding sales performance and management skills.

♦Plan and organize annual recruiting calendar of individual recruiting activities.♦Developed and lead recruiting and presentation programs for college days/nights, and college fairs in assigned areas.♦Direct, manage, and lead student ambassadors to ensure campus tours are full of accurate and appealing information.♦Close on leads and applications from prospective students.♦Trouble-shoot problems inhibiting the successful completion of financial aid and awards of students in recruiting area.♦Interview prospective students and their parents when visiting campus.♦Develop and implemented enrollment and recruiting statistic program for assigned area.♦Hand selected by the Director of Admissions to plan and coordinate promotional and administrative assignments.