Brock Schofield Email & Phone Number

With over five years of experience in the retail and healthcare industry, I have developed a passion for providing exceptional service within the healthcare sector. My background in hospitality has equipped me with dynamic leadership skills and an ability to thrive in fast-paced environments. As a results-driven individual, I am constantly seeking opportunities to develop my skills and contribute to the success of my organisation. I enjoy new challenges and opportunities to develop myself as a leader.

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  Retail Store Manager

  Specsavers

  Mar 2018 - Present - Warriewood, New South Wales, Australia

  Within my role as Specsavers Warriewood Store Manager, I have developed critical leadership skills and business planning skills I had yet to be exposed to in previous roles. My key responsibilities include the following:- Managing staff, including hiring, training, and performance management- Ensuring compliance with healthcare regulations and best practices- Overseeing patient care and ensuring that our patients receive the highest quality care possible- Developing and implementing policies and procedures to improve the efficiency of our healthcare facility- Collaborating with other healthcare professionals to ensure that our patients receive comprehensive care- Managing budgets and resources to ensure that our healthcare facility operates efficiently- Managing stock volumes and prescription optical device filing systems- Handling customer complaints and resolving them with mutual outcomesThis role has been a milestone in my self-development journey, allowing me to become a confident and competent healthcare and business leader.